mod_sclogin unstable

SengaB
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9 years 9 months ago - 9 years 9 months ago #59409 by SengaB

mod_sclogin unstable was created by SengaB

Helllo,

Since yesterday, I am experiencing Joomla White Screen of Death on the frontend of the site. After disabling several plugins and modules, I gain back the access to the frontend, however, mod_sclogin is now unstable. In order to display it, I need to show the title of the module. But, sometimes the module is displayed and other times, it does not display...regardless of the browsers. Any suggestions?

www.frontmatter.com/log-in-or-join-free

Last edit: 9 years 9 months ago by SengaB.

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mel
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9 years 9 months ago #59413 by mel

Replied by mel on topic mod_sclogin unstable

I can see in Firefox pretty consistently that the module content for SCLogin is not being loaded. How are you adding the module to the page? Is it just in a standard position in your template or are you doing something special? Can you try changing it to a different module position or temporarily switching templates to see if the behavior is more consistent.

If you replace the SCLogin module with another module like the standard Joomla Login module, do you have the same behavior? I think this will be a priority to try out as it will help determine whether this is even related to our module or that extensions/plugins on your site were disabled.

Also, please set your Error Reporting to Development mode in Joomla Global Configuration. The white screen usually indicates a PHP error.

-Melissa

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SengaB
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9 years 9 months ago #59420 by SengaB

Replied by SengaB on topic mod_sclogin unstable

Hi Mel,

I was using the module successfully for the last 3-4 months, standard position. The problem just appeared recently, I noticed it after updates. Joomla white screen was caused by a plugin now disabled. I verified the API ID so that it does not conflict with other API ID used for other plugins. It seems that the module does not display after a successful login, when a user logs out and try to log in again.

I have no problem with other login plugins or SCLogin in other position.

Development mode shows:
SELECT setting,value
FROM aj9u3_jfbconnect_config 1 SIMPLE aj9u3_jfbconnect_config ALL NULL NO INDEX KEY COULD BE USED NULL NULL 39

Console error shows
JQMIGRATE: Migrate is installed with logging active, version 1.4.1
jquery-migrate.js:45 JQMIGRATE: jQuery.fn.load() is deprecated
jquery-migrate.js:47 console.trace()migrateWarn @ jquery-migrate.js:47
jquery-migrate.js:45 JQMIGRATE: jQuery.fn.live() is deprecated
jquery-migrate.js:47 console.trace()

Agnes

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alzander
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9 years 9 months ago #59441 by alzander

Replied by alzander on topic mod_sclogin unstable

Can you try disabling Caching in the Global Configuration of Joomla as well as any optimization extensions you may have enabled? We have never seen an issue like you describe, and all we can assume is that:
* The first page load, the module is displaying because it hasn't been cached
* Something is caching the output of the page and skipping over the SCLogin contents for some reason
* Future page loads do not show the SCLogin module until the cache expires and the process starts over again

Let us know any details you find. We'd really like to understand what's happening here as it's quite strange.

Thanks,
Alex

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mod_sclogin unstable