Topic-icon Error in configuring Instagram

Active Subscriptions:

None
9 years 9 months ago #59249 by hassanabdul
Hello,

Please I have been trying to configure Instagram and I keep getting a "submission error" message. It complains about the field "Valid redirect URIs"

I insert the full domain name and index.php as explained in the guide and it still keeps giving the same error message.

What to do?

Thanks

Hassan
The topic has been locked.
Support Specialist
9 years 9 months ago #59258 by alzander
We haven't heard any issues with creating an Instagram app lately. Can you tell me exactly what it is complaining about when you try to submit? The exact error message will help narrow things down.

As for the Redirect URL itself, please make sure you're including http://, like:
http://yoursite.com/index.php
That should be all that's necessary but, again, let us know any other details you can or share a screenshot of the configuration page, and we'll gladly help investigate further.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
9 years 9 months ago #59284 by hassanabdul
Hello Alex,

Thanks for the response.

I have tried again to create new client and still run into the same problem. Please see the screenshots below.

File Attachment:


File Attachment:


Thanks
The topic has been locked.
Support Specialist
9 years 9 months ago #59290 by alzander
The Instagram setup page is confusing for the Redirect URLs. Please do the following for the Redirect URI field:
* Type in the proper URL
* Hit "Enter". That will properly set the URL and do validation to make sure it's valid

If you hit Tab to move to the next field or click into a different field, then the submission will fail. You need to make sure you hit "Enter" to set the URL first before you try to save the app settings.

Please let us know if that works, but if you need anything else, we'll help however we can.

Thanks,
Alex
The topic has been locked.