Require assistance please

dindes
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9 years 10 months ago - 9 years 10 months ago #59004 by dindes

Require assistance please was created by dindes

Hello,
I am fairly new to this process, so I am a little confused, please forgive my inexperience.

I have setup a Joomla 3x site, and successfully installed JFB Connect.
I have setup a Facebook App, and have it set to public access, as instructed in your tutorials.
I have gone through the "Autotune" process and have no reported errors. (all green)
The module appears and launches but the Login with Facebook icon link does not work
Ie. - when I press on the link, nothing happens.

Any advice would be greatly appreciated.
Thanks in advance.

Last edit: 9 years 10 months ago by dindes.

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mel
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9 years 10 months ago #59005 by mel

Replied by mel on topic Require assistance please

When I press the Facebook button on your page, the following Javascript errors are on the console:
"Uncaught Error: invalid version specified" and "Uncaught Error: init not called with valid version"

This indicates to me that there is something else adding Facebook to the page as well. When I inspect the source on your page, I see the following code that is being inserted by another extension:

<script>window.fbAsyncInit = function() {FB.init({appId:1752665301648420, status: true, cookie: true, xfbml: true});};(function(d, s, id,debug) {
	var js, fjs = d.getElementsByTagName(s)[0];
	if (d.getElementById(id)) return;
	js = d.createElement(s); js.id = id;
	js.src = "//connect.facebook.net/en_US/all" + (debug ? "/debug" : "") + ".js";
	fjs.parentNode.insertBefore(js, fjs);
	}(document, "script", "facebook-jssdk", /*debug*/ false));</script>

The block above that is from JFBConnect and already has the FB.init call/initialization. Your page will not function correctly if you have the two sets of code on the page. Therefore, if you want to use JFBConnect, you will need to disable Facebook features in your other extensions on the page.

-Melissa

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dindes
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9 years 10 months ago #59006 by dindes

Replied by dindes on topic Require assistance please

Thankyou for your very swift reply.
Yes I have been testing other modules, and have uninstalled the undesired ones.

I cannot seem to find any reference to them.

I will reupload the site from scratch and try again with a clean install.
Thankyou.

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mel
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9 years 10 months ago #59010 by mel

Replied by mel on topic Require assistance please

Let us know if you cannot figure out the cause. Usually, it's also helpful to disable system plugins for different components one by one to narrow down the issue.

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dindes
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9 years 10 months ago #59011 by dindes

Replied by dindes on topic Require assistance please

Thankyou Mel,
The culprit was indeed a native plugin to the template I am using. All seems to be working perfectly now. Thanks again for your assistance.

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mel
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9 years 10 months ago #59012 by mel

Replied by mel on topic Require assistance please

Great, glad you got it resolved!

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