About redirect urls

ruizmusic
Offline

Active Subscriptions:

None

7 years 8 months ago #58976 by ruizmusic

About redirect urls was created by ruizmusic

Hi Alex,
I need help with Redirect urls
My app is not working, asking for Valid OAuth redirect URIs, i have not idea, after search on google can not get how, please any suggestion?
Also i can not run the autotune, look like my subscriber id is stil expired
and i get this message on the backend:
Error

Facebook API Error: This IP can't make requests for that application.
Facebook Application configuration could not be loaded. Please check your App ID and Secret Key

Best Regards
Romulo Ruiz

The topic has been locked.

alzander
Offline

Support Specialist

7 years 8 months ago #58978 by alzander

Replied by alzander on topic About redirect urls

I'm unsure why Autotune isn't working for you. I'd double-check your Subscriber ID is correct by going to My Account -> My Profile and re-entering that into the JFBConnect admin area.

With or without Autotune, the Callback URL should look like:

https://www.YOURDOMAIN.com/index.php?option=com_jfbconnect&task=authenticate.callback&provider=facebook

http and https should work.

I hope that helps,
Alex

The topic has been locked.

ruizmusic
Offline

Active Subscriptions:

None

7 years 8 months ago #58995 by ruizmusic

Replied by ruizmusic on topic About redirect urls

Hi Alex,
is not the callback url, is the Valid OAuth redirect URIs, as on the screenshots, i can not find this information, i teste too many and is not working.

The topic has been locked.

alzander
Offline

Support Specialist

7 years 8 months ago #58998 by alzander

Replied by alzander on topic About redirect urls

Sorry for the confusion. The Valid OAuth Redirects URIs is the setting I was talking about. Please update that so it uses the path as I showed above.

As noted, to make sure all your settings are correct, I'd recommend using Autotune. To get it running, look at the step I mentioned above to verify you're using the correct Subscriber ID.

Thanks,
Alex

The topic has been locked.

ruizmusic
Offline

Active Subscriptions:

None

7 years 8 months ago #59093 by ruizmusic

Replied by ruizmusic on topic About redirect urls

Hi Alex,
I need your help asap, i did not get any solution and i still have this:
Error

Facebook API Error: (#15) This method must be called with an app access_token.
Facebook Application configuration could not be loaded. Please check your App ID and Secret Key.
the App ID and Secret Key is ok, even trying to solve the problem i put some ips in the white list, because in some point i got this request by facebook, so trying to solve the situation , i went worst, as i moved to other places i have no access these ips, now my app is locked, then i started a new application and placed the new app id and secret key, but still i have the problem, please i'd like to give you my facebook credentials in order you check the issue, can i send you by private message?
Other thing, the sourcecoast subscribe id is still expired, can you check that?

The topic has been locked.

mel
Offline

Support Specialist

7 years 8 months ago #59103 by mel

Replied by mel on topic About redirect urls

Facebook API Error: (#15) This method must be called with an app access_token.

Generally the cause for this error is because the app is set up for the wrong type of app. It should be 'Web'. In the Facebook Developer > your app > Settings > Advanced tab, please ensure that the "Native or desktop app?" setting is set to No

If you continue to have the error after trying this suggestion, I'd recommend first to remove anything set up for the whitelist (and especially if you're still having your original error "This IP can't make requests for that application")

Just to verify, your OAuth Redirect URL's should have been replaced with the following:

http://solterascristianas.com/index.php?option=com_jfbconnect&task=authenticate.callback&provider=facebook
http://www.solterascristianas.com/index.php?option=com_jfbconnect&task=authenticate.callback&provider=facebook
https://solterascristianas.com/index.php?option=com_jfbconnect&task=authenticate.callback&provider=facebook
https://www.solterascristianas.com/index.php?option=com_jfbconnect&task=authenticate.callback&provider=facebook

Other thing, the sourcecoast subscribe id is still expired, can you check that?

In JFBConnect backend, please open Autotune. Go to the Facebook Application tab. There is a refresh button in our toolbar that should hopefully clear up the expiration.

Let me know if you still have issues after trying the above.

-Melissa

The topic has been locked.

ruizmusic
Offline

Active Subscriptions:

None

7 years 8 months ago #59118 by ruizmusic

Replied by ruizmusic on topic About redirect urls

The topic has been locked.

alzander
Offline

Support Specialist

7 years 8 months ago #59124 by alzander

Replied by alzander on topic About redirect urls

Romulo,
The URLs above likely should work (except the last one that has Remove in it... I'm assuming that was an accident). It's best to use the full URL that Melissa mentioned for some minor security improvements, but not necessary.

Of course, test and make sure. Also, please make sure you test with Facebook users that aren't administrators of your Facebook App as the restrictions get loosened a little for admins. If you have no problem with 'normal' users, you should be good to go.

Thanks,
Alex

The topic has been locked.

ruizmusic
Offline

Active Subscriptions:

None

7 years 8 months ago #59125 by ruizmusic

Replied by ruizmusic on topic About redirect urls

Hi Alex,
Thank you very much, now everything is fine.

The topic has been locked.

Start
Prev
1
Next
End

SourceCoast Login

About redirect urls