No social channels enabled

hassanabdul
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9 years 11 months ago - 9 years 11 months ago #58804 by hassanabdul

No social channels enabled was created by hassanabdul

Compliments of the day.
I am trying to configure the social channels to enable posting to social channels from my site. However, I get the error 'No social channels are enabled'. I have tried configuring it in the backend but I get the message in the second image instead when I try to configure it.

Any help?

Thanks

Last edit: 9 years 11 months ago by hassanabdul.

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alzander
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9 years 11 months ago #58807 by alzander

Replied by alzander on topic No social channels enabled

In your top image, the "Published" setting is "No". You'll need to publish the channel in order to be able to post content to it.

Once published, you'll need to follow the instructions in red in the same area for authenticating with the owner of the Page in order to grant the proper permissions. Those permissions are necessary for JFBConnect to be able to post to the Page on your behalf.

I hope that helps,
Alex

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No social channels enabled