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Topic-icon FB comments is not responsive and runs off screen

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7 years 11 months ago #58166 by Riceman
I dont know what happened, is wasnt like this the last time i look, maybe FB changed something. Please have a look at my comments either in the link or the screenshot:

schoolofthedeepheart.com/teachings/published-articles


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7 years 11 months ago #58171 by alzander
Facebook is constantly changing. I'm unsure what version of JFBConnect you are currently using, but there have been many changes to the Facebook Comments box over the last year. If you're not on the latest release of JFBConnect (currently v7.0.0), I'd recommend upgrading.

Beyond that, the only suggestion I can give is to check your Width setting in the Social configuration area of JFBConnect. Perhaps it's incorrect.

I hope that helps,
Alex
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7 years 11 months ago #58194 by Riceman
Thanks...

I have upgraded and am still seeing the issue. The "width" setting is set to 100% which used to work fine. I have also tried "auto" and 300px, but comments are still running off the screen. This looks pretty ridiculous, and makes this feature unusable to us...

is there any way to fix this?
cant i add a surround div for the plugin? if so, where would I do that?

I am happy to send login credentials.
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Support Specialist
7 years 11 months ago #58196 by alzander
Just took a look. The problem actually looks to be a conflict from another extension that's trying to apply a style to any Facebook widget.

The problematic style is in plugins/content/jaggysharebuttons/css/standard.css
.fb_iframe_widget {
    position: absolute !important;
}
Can you remove or comment out that style and see if that gets you going. Leave the width at 100% in the comment settings, and I think you should be good.

Please let us know how that goes or if you need any further assistance!

Thanks,
Alex
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7 years 11 months ago #58197 by Riceman
Mahalo! That did it.
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Support Specialist
7 years 11 months ago #58203 by alzander
Fantastic! I'm glad to hear that helped get you going. If you run into any other issues, please let us know.

Thanks,
Alex
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  7. FB comments is not responsive and runs off screen
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