Hi. I use hwmediashare component and its facebook comment plugin to comment videos, but never i saw comments on my site. I asked to their support and after an investigation they replied in this way:
"If I temporarily disable the plugin called System - JFBCSystem then the Facebook comments immediately start to appear under the video, as shown in this screenshot: screencast.com/t/9tCsfbERJFt
Therefore, the issue is related to some kind of conflict with the JFBConnect extension.
We have an option in our Facebook plugin to not load the Facebook SDK. This prevents duplicate loading, and generally prevents conflicts. I've setup that option, but the comments are still not loading.
After more investigation, I have found the cause.
When JFBConnect loads the Facebook SDK, it disables the xfbml. This is the code inserted by JFBConnect:
FB.init({version: 'v2.3',appId: '1803269746561450', status: true, cookie: true, xfbml: false});
Unfortunately, this option needs to be enabled to load the commenting widget.
If you disable JFBConnect and use our plugin to load the comments, then they will work. If you need to keep using JFBConnect, then you'll need to speak to them about this.
It may be they have an option for other developers (such as HWDMediaShare) to enable that required flag during the load and we would be happy to utilize that if available."
So how to solve it?
Best regards
conflict with facebook comment plugin
