Topic-icon the new rules do not appear to JFBConnect

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10 years 2 months ago #57816 by hancel
I followed the steps to install in alphaPoint JFBConnect rules, but the rules do not appear, I clicked auto-detect new rules and nothing. I need some suggestions to solve this problem
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Support Specialist
10 years 2 months ago #57820 by alzander
Are you using Alpha User Points or the forked version of Alta User Points? We don't yet support Alta User Points, though plan to in an upcoming release.

Beyond that, please let us know what version of Joomla and AUP you are using and we can investigate further. We haven't heard of instances where the rules are detected properly, so would need to do some investigation.

Thanks,
Alex
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10 years 2 months ago #57835 by hancel
Hello, I thank you for your reply, altauserposins component is "AltaUserPoints Version 1.0.6" and joomla version I'm using is "Joomla! 3.5.0 Stable". Then the plugin alphauserposins, is supposed to integrate rules alpha component aal user points posint
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Support Specialist
10 years 2 months ago #57836 by alzander
We don't support Alta User Points yet. We only support the original Alpha User Points. Even though Alpha User Points is no longer in development, Alta User Points is a fork that changed some underlying code and functionality. We do plan to upgrade JFBConnect to support Alta User Points, but we don't yet.

I hope that helps explain,
Alex
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