Topic-icon FTP Transfer

Active Subscriptions:

None
8 years 2 months ago #57367 by [email protected]
I was transfering my site via FTP and out of the 30 thousand or so files, only jfb usermap and 2 or three others wouldn't transfer via filezilla. On the local installation it wouldnnt function, until I reinstalled the files.

For the future and to know, why is it that file wouldn't transfer, if you know of course? If it only happened once I wouldn't mention it but while transfering another site it happened again.
The topic has been locked.
Support Specialist
8 years 2 months ago #57388 by alzander
Replied by alzander on topic FTP Transfer
There's no reason any of our files should be treated differently. They are standard text/PHP files. I can't come up with any reasoning for the behavior you describe or why it would only be for files in JFBConnect.

Sorry I don't have a much better answer. If any of our files are missing though, bad things would happen.. so if you run into that again, you'd need to make sure they are transferred again.

On a side-note, how did you 'fix' the problem? Were you able to re-transfer and it worked? If so, that definitely indicates there's not special about our files.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
8 years 2 months ago #57430 by [email protected]
Replied by [email protected] on topic FTP Transfer
no it wouldn't work it refused over and over and also when i transfered my other subdomain over ftp, same thing.

all i did was go back to the manage and reinstall the extension over the top of whatever did get transfered (presumably everything except one file about 20 MB if i remember correctly, that file had usermap somewhere very close to the end of the file name. I can't really say if reinstalling the extension enables its function havent testd it yet, but it did remove the error message from the backend and gave the appearance of function.
The topic has been locked.
Support Specialist
8 years 2 months ago #57433 by alzander
Replied by alzander on topic FTP Transfer
There's no file in JFBConnect that should be anywhere near 20MB. Our whole package, with hundreds of files, is like 2.3MB total. If there was a file that large, either a) it wasn't from JFBConnect or b) it had been altered in some way.

If the file was that large though, I can understand why it may not transfer. Some servers have restrictions on how large of files can be FTP'd and it's possible you were just running into that restriction.

I hope that helps explain. If you do find out it was a JFBConnect file, please give us more details. We're very curious as to what could have caused the file to inflate. None of our files should ever grow.

Thanks,
Alex
The topic has been locked.