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Topic-icon twitter not posting image from site, and display card on twitter

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8 years 2 months ago - 8 years 2 months ago #57343 by waminua
Hi
this topic has been on the forum
but I have not found a solution to the problem.

Problem 1:
twitter not publish image from the site
not through the button CREATE POST, not through the button "Twitter Tweet" in the content button Like
In PREVIEW on socialdebug.com all displayed correctly (Twitter (100%))

Problem 2:
should look like Tweets in the timeline ?
If I Tweet through the button CREATE POST - Tweets in the timeline looks like a link to the article.
If I Tweet through the button "Twitter Tweet" - Tweets in the timeline has a title of the article and a link.
I want to when you press the button CREATE POST Tweets in the timeline has a title of the article, image and a link.
Is that possible?
Last edit: 8 years 2 months ago by waminua.
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Support Specialist
8 years 2 months ago #57359 by alzander
You'll need to submit your site to Twitter through their Card Validation service, below:
cards-dev.twitter.com/validator

Once you are approved, the previews should show up for you.

I hope that helps,
Alex
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8 years 2 months ago #57383 by waminua
How to understand that I am approved?
In Card Validation service I see the following:
"*.my-site.info is whitelisted for summary card"
and log:
INFO: Page fetched successfully
INFO: 22 metatags were found
INFO: twitter:card = summary tag found
INFO: Card loaded successfully

But the card still no pictures.
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8 years 2 months ago #57385 by waminua
I do not speak english.
Because of this, I'm probably wrong to describe the problem.
The problem 2 relates to a display timeline and looks like this:

Problem 2:
should look like Tweets in the timeline ?
If I Tweet through the button CREATE POST - Tweets in the timeline looks like a link to the article.
If I Tweet through the button "Twitter Tweet" - Tweets in the timeline has a title of the article and a link.
I want to when you press the button CREATE POST Tweets in the timeline has a title of the article, image and a link.
Is that possible?
The topic has been locked.
Support Specialist
8 years 2 months ago #57402 by alzander
I'm unsure why the images aren't showing for your pages. If you open the HTML for a page, the tags look correct. For example, on news/item/4718-krasivo-zhit-ne-zapretish , the HTML that JFBConnect is setting looks like:
<meta name="twitter:description" content="Обычная глуховская пятиэтажка планирует свое превращение"/>
<meta property="og:description" content="Обычная глуховская пятиэтажка планирует свое превращение"/>
<meta name="twitter:image" content="http://YOUR_DOMAIN/media/k2/items/cache/e940813209824724d3e40e5f00b432c4_XL.jpg"/>
<meta property="og:image" content="http://YOUR_DOMAIN/media/k2/items/cache/e940813209824724d3e40e5f00b432c4_XL.jpg"/>
<meta name="twitter:title" content="Красиво жить не запретишь"/>
<meta property="og:title" content="Красиво жить не запретишь"/>
<meta property="og:url" content="http://YOUR_DOMAIN/news/item/4718-krasivo-zhit-ne-zapretish"/>
<meta name="twitter:card" content="summary"/>
<meta property="og:type" content="article"/>
<meta property="fb:app_id" content="1838165793077039"/>
<meta property="og:locale" content="ru_ru"/>
<meta property="og:site_name" content="Сайт газеты 'Неделя'"/>
The images for both Twitter and Facebook are being set properly. My only guess is that Twitter's cache hasn't been updated recently to see the new tags. They re-scan sites every 1-2 weeks, which means it could be that long until the new tags that JFBConnect has set will work.

I hope that helps explain a little bit more. Hopefully, it should just start working on its own.

Thanks,
Alex
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8 years 2 months ago #57408 by waminua
Well, then I'll wait 1-2 weeks, and if the problem is not solved, I will revert to you with questions
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Support Specialist
8 years 2 months ago #57416 by alzander
Definitely let us know. From what I see on that page and what the Validator shows, JFBConnect is doing the right thing. If it's still not working in a week or so, it may be something you need to contact Twitter about to understand why. There'd be very little we could do from here.

Thanks,
Alex
The topic has been locked.
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