Topic-icon Error Channels of facebook "No Stream Data found..."

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8 years 2 months ago - 8 years 2 months ago #57341 by waminua
Hi
what am I doing wrong?
I set up a channel for instructions.
The site posting from the frontend well.
But in the admin gives the following error:

"No Stream Data found.
Channel may be configured incorrectly. Please make sure your channel is published and review settings for any possible errors.
There may be no current posts available from the social network.
Please note, formatting may be different in your admin template, so please just verify if posts are present."


And not working strimming with facebook.
Last edit: 8 years 2 months ago by waminua.
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Support Specialist
From the front-end, you can click the "Create Post" button and push content to your Facebook Page correctly?

If that's the case, what you describe usually means there are just no posts that can be displayed. If that doesn't help, I'd recommend going to Facebook.com and going to Settings -> Apps and delete your site from your approved sites. Then, try to authenticate again. That should re-request the proper permissions you need and hopefully get things going for you.

We haven't heard of this case where posting works but reading doesn't, but we can gladly help investigate further.

Thanks,
Alex
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8 years 2 months ago #57353 by waminua
I delete my site from my approved sites. Then, try to authenticate again.
But there was an error during authorization:
"Submit for Login Review
Some of the permissions below have not been approved for use by Facebook.
Submit for review now"

I delete my Apps and created a new in instructions (sourcecoast.com/jfbconnect/docs/social-network-applications/facebook-application-setup)
but in paragraph 16 I have not seen the desired window
instead I see in "Review":
"Current Submission"
"Start OverAdd Items
Before you can submit for review, complete the following:
Please select some items to submit for review."

why is that?
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Support Specialist
Ahh.. that explains it.

To setup a channel for a general Facebook user on your site, you'd need to go through the review process for the page permissions of manage_pages and another one I can't remember off-hand.

However, admins of your Facebook can grant any permission to the app without those permissions needing to be approved. So, if the channel you're creating is for an admin of your Facebook App, you shouldn't need to do the review process and you can grant those permissions in the popup.

If you're trying to setup a Channel for a non-admin of your Facebook App, you'll need to go through the review process.

I hope that helps explain,
Alex
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8 years 2 months ago #57382 by waminua
You could see and write all the permissions, which need to get on facebook?
That then I did not have to send new requests on facebook.
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Support Specialist
For a Facebook Page, you need to grant the following permissions:
manage_pages
publish_pages
publish_actions

For a Facebook Group, you need to grant the following permissions:
user_managed_groups
publish_actions

If you are trying to setup a Channel for a user who is not an admin of the Facebook Application, you'll need to go through the review process with Facebook to allow your app to request those permissions. If the Channel is for an admin of your Facebook App, you don't need to go through the review process and should be able to grant those permissions when you authenticate. In this case, there *will* be a warning like "Some of the permissions below have not been approved for use by Facebook. " However, you only need to submit for review if non-admins of your app will be needing to grant those permissions.

I hope that helps explain,
Alex
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8 years 2 months ago #57407 by waminua
Thank you for your help.
I created a new user, a new page and a new app on facebook.
All made from scratch in the instructions.
And as a result I discovered that the cause of the problem was quite different.

On my page on facebook there were only links without comments.
A link does not appear in stream.
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Support Specialist
Ahhh.. Glad to hear you found the issue. If you need anything else, please let us know.

Thanks,
Alex
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