Requests not working

fb_1580132693
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10 years 3 months ago - 10 years 3 months ago #57059 by fb_1580132693

Requests not working was created by fb_1580132693

Hello,
I have setup one facebook request link,
but nothing happens when I click the link, test here: infinitemandala.com/index.php?option=com...&view=article&id=150

the code I inserted in the page is this one

{JFBCRequest request_id=1 link_text="La Sfera di Energia" - il potere delle energie sottili al servizio dell'essere umano}

I also have the {JFBCLogin} tag in the page, but the login

I ran autotune and everything seems fine there,
I attach the error I see in Google chrome console.

I have nonumber modal installed, not sure if this can cause a conflict for the facebook popup window

Thanks

Last edit: 10 years 3 months ago by fb_1580132693.

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alzander
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10 years 3 months ago #57063 by alzander

Replied by alzander on topic Requests not working

First, please note that Facebook changed how requests work last year and your site can only send them if the Facebook Application you created is in the "Games" category. Any other category and Facebook will not allow requests to be sent. It's an annoying change, but not one we have control of.

If you are in the Games category, then the Javascript error you show is part of the problem. You can't use double-quotes in the link_text. Can you update that tag to:

{JFBCRequest request_id=1 link_text='La Sfera di Energia' - il potere delle energie sottili al servizio dell'essere umano}

See if that works? If you still get a JS error, remove the single quotes altogether, just to test if that works.

Thanks,
Alex

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fb_1580132693
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10 years 3 months ago #57069 by fb_1580132693

Replied by fb_1580132693 on topic Requests not working

alzander wrote: First, please note that Facebook changed how requests work last year and your site can only send them if the Facebook Application you created is in the "Games" category. Any other category and Facebook will not allow requests to be sent. It's an annoying change, but not one we have control of.

Pity

. I changed the category to games, although my app is not a game, let's see what happens.

alzander wrote: You can't use double-quotes in the link_text. Can you update that tag to:
{JFBCRequest request_id=1 link_text='La Sfera di Energia' - il potere delle energie sottili al servizio dell'essere umano}
See if that works? If you still get a JS error, remove the single quotes altogether, just to test if that works.

I removed completely the quotes, still not working.

Thanks

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mel
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10 years 3 months ago #57072 by mel

Replied by mel on topic Requests not working

Can you go into the Request in the backend and see if there are any quotes in title field? Looking at the source on the page, there are still extra quotes coming from the request title somehow.

-Melissa

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fb_1580132693
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10 years 3 months ago #57088 by fb_1580132693

Replied by fb_1580132693 on topic Requests not working

Thanks! that did the trick =)

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alzander
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10 years 3 months ago #57094 by alzander

Replied by alzander on topic Requests not working

Awesome! We're glad to hear we could help you get this going. If you run into anything else, just let us know.

Thanks,
Alex

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Requests not working