Topic-icon JFBC doesn't see EasySocial

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6 years 3 months ago #57043 by aphils
Hi there, I have just installed JFBC and would like to link to EasySocial, but JFBC doesn't seem to see it. I just reinstalled and during the installation, JBFC's checklist showed that it "saw" EasySocial, but when I try to setup Profiles, I get this message:

Use the tab(s) below to configure how JFBConnect should integrate with other components on your site.
No JFBConnect Profile plugins are currently enabled.

I have verified that the "User - JFBConnect Social Integration" plugin is installed and is in first in order. I've also enabled "use JFBC" in EasySocial.

I've used JFBC many times, never with Easy Social... what am I missing? Thanks!
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Support Specialist
6 years 3 months ago #57044 by mel
Replied by mel on topic JFBC doesn't see EasySocial
It sounds as if you just need to enable the 'Social Profiles - EasySocial' plugin. Once enabled, if you navigate to JFBConnect > Profiles, you should see the EasySocial settings. If you do that and are still having problems, please let us know.

-Melissa
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6 years 2 months ago #57106 by aphils
Replied by aphils on topic JFBC doesn't see EasySocial
You were completely correct. Sigh. Sorry for the silly question! Thanks tons.
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Support Specialist
6 years 2 months ago #57111 by mel
Replied by mel on topic JFBC doesn't see EasySocial
No problem. Glad it was a simple fix. Let us know if you run into any more problems.
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