Topic-icon Easy tag { JFBCLogin } not parsing

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10 years 4 months ago - 10 years 4 months ago #56823 by bredoy
Hi

The easy tag { JFBCLogin } not parsing to create the login button. It was working - but not sure whats changed ;-( Have run auto tune etc. SC Login module working fine
Does any one have any expericed of this problem or tips for debuging.


Many thanks

Brendan
Last edit: 10 years 4 months ago by bredoy.
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10 years 4 months ago #56825 by mel
{JFBCLogin} is the easy-tag to use, not {JFBConnect}.

For more details on currently supported easy-tags, you can always go to JFBConnect backend > Social > Examples section.

-Melissa
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10 years 4 months ago - 10 years 4 months ago #56826 by bredoy
Mel

Thank you so very much for your reply ... sadly I just mistyped the easy tag in the post here. I am using { JFBCLogin } - and this plus other tags are not parsing. At the moment I am trying to debug - but if you have any clues or experience would be most welcome

hanover.tedlearning.co.uk/forum/index.html

You can see the issue here - I have removed the other tags on various pages till I work it out
Kindest Regards


Brendan
Last edit: 10 years 4 months ago by bredoy.
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Support Specialist
10 years 4 months ago #56827 by mel
1) Could you verify that the JFBCSystem plugin is enabled.
2) If it already is enabled, try changing the ordering of the plugin
3) Make sure there are no spaces between the braces and JFBCLogin - e.g. {JFBCLogin} instead of { JFBCLogin }
4) Check to see if you have a key set up in the JFBConnect backend > Social > Misc > Social Tag Admin Key setting. If so, you'll need to include it in the easy-tag, such as {JFBCLogin key=1234blah}

If all those suggestions don't help, please provide a specific URL and we'll try to help you further :)
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10 years 4 months ago #56833 by bredoy
Mel

Thank you for your list of possible issues..... I had over looked one I had set up a key - and neglected to place in thye easy-tag !

Many thanks and kindest regards for superaltive support :D


Brendan
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10 years 4 months ago #56835 by mel
No problem. Glad it was a simple fix.
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