Topic-icon Error This email address is already registered.

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I got Facebook set up all green ticks

Login renders

"
×
Error
This email address is already registered.

And won't permit a login.
"
What do I do with this?
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Support Specialist
10 years 4 months ago #56649 by alzander

Error
This email address is already registered.

That error means exactly what it says: There's already a Joomla user on your site with the email address you're trying to use to login from Facebook.

In this case, the user should be brought to the JFBConnect Login / Register page where they can login to their existing account or create a new one.

Another thing to consider is using the "Automatically Link Users By Email" setting. When enabled, in the case above, the user's social network account will be automatically linked to the user's existing Joomla account.

I hope that helps explain, but if you have any other questions, just let me know.

Thanks,
Alex
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10 years 4 months ago #56658 by Inotachi
Hi Alex,

Thanks for clarifying.
Now that you have explained it is understandable.
Good learning curve :0

Best Regards,
Nev
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Support Specialist
10 years 4 months ago #56659 by alzander
No problem. There's a lot of complexities to JFBConnect and the social networks in general. We try to simplify things as much as we can, but there's always going to be a learning curve.

Thanks,
Alex
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