Topic-icon JFBConnect Social Channel - update issue

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10 years 4 months ago #56513 by singlesday
We have a website in development (dev.singlesday.com) and the most recent posts from our Facebook page at Singles Day are not showing up in our social channel. Is there a configuration that we are missing? Thanks - great component - impressed by the functionality!
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Support Specialist
10 years 4 months ago #56516 by alzander
Older posts are showing? How 'recent' are the new posts that are missing? Are they like from the last hour or from weeks ago? That will help narrow things down.

Beyond that, for the missing posts, are they posts from an admin of the page or guests to the Page? We have different configuration options to limit what is shown on your site to just Admins that you may have enabled. That's our recommended setting since you know the posts you make, but you're certainly free to let whatever posts go to your Page show up on your site if you're comfortable with that.

Let us know any more details you can (or a link to the FB Page itself, so we can compare) and we'll help however we can.

Thanks!
Alex
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