Topic-icon JFBConnect not found. Please reinstall. On Frontpage

Active Subscriptions:

None
My website is now showing the error JFBConnect not found. Please reinstall. where it used to show the LIKE & Facebook information.

I have the latest version.. 6.5.1 All of a sudden this came up after updating. It is happening with both the JFBCLike and JFBCFan page!! Please help!
The topic has been locked.
Support Specialist
8 years 4 months ago #56002 by mel
It sounds as if you're still using the older JFBCFan and JFBCLIke modules. These modules have not been included with JFBConnect for a couple of years now. We still supported sites that were using it, but we had to make some changes that broke it in the latest release. Please replace the JFBCFan module with the SCSocialWidget configured as Facebook -> Page Plugin and the JFBCLike module with the SCSocialWidget as Facebook -> Like Button widget. Those should render the exact same thing. The SCSocialWidget has been the new module to configure all of the different social widgets from a similar interface.

If I am incorrect that you're using the older modules, please provide more specific details on how to reproduce, especially which URLs you're encountering the behavior on. When I open the website that you've run Autotune on, I don't see any noticeable errors.

-Melissa
The topic has been locked.
Active Subscriptions:

None
8 years 4 months ago #56066 by timdav1
This got me too.

I would have been OK getting an e-mail about this - of course, I may have and not already read it. :P

Thanks for making getting FB set up in such an elegant and easy way! Without JFBC it would be a nightmare.

Tim
The topic has been locked.
Support Specialist
We could have communicated the change better, no doubt. The JFBCFan and JFBCLike modules were removed almost 2 years ago and replaced by the SCSocialWidget module. We took great pains to make sure they continued to work with subsequent releases, but should have made it much clearer that they should have been replaced by the SocialWidget module at your convenience.

It was a learning lesson for us. I'm glad it failed gracefully (didn't prevent the page from loading, white screen, etc), but would have been better to not have anything go bad in general.

Of course, if you ever have any suggestions or feedback for improvements, we're always listening.

Thanks,
Alex
The topic has been locked.