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  7. Linkedin (and other social media except facebook) not functioning

Topic-icon Linkedin (and other social media except facebook) not functioning

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10 years 6 months ago #55786 by gustaw
I installed JFBconnect on the following website:
www.step-engineering.nl/joomla3/

i have set up the api and secret key for linked in but i cant seem to get it working. When i activate the social share, only the facebook icon appears while i have selected to display the other social media options as well.

When i use the JLinkedShare Easy-Tag or JLinkedCompanyProfile Easy-Tag nothing shows up except a small empty bar.

I'ts also unclear to my how i can stream linkedin post to the website. It seems this is done via the SCSocialStream Module but when i read the documentation it says i need to create a Social Channel. When I read the documentation of this, it says this is meant for posting from the website to linked in but I want post from linkedin to show up on the website. Can you tell me what I am doing wrong?
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10 years 6 months ago #55787 by mel

i have set up the api and secret key for linked in but i cant seem to get it working. When i activate the social share, only the facebook icon appears while i have selected to display the other social media options as well.
When i use the JLinkedShare Easy-Tag or JLinkedCompanyProfile Easy-Tag nothing shows up except a small empty bar.


If I attempt to go to this subpage , I receive an error that the Javascript API Domain has not been set up correctly in your LinkedIn application. "Uncaught Error: You must specify a valid JavaScript API Domain as part of this key's configuration." is the error. You will need to go into your LinkedIn application and set the "Valid SDK Domains" setting under the Javascript tab to "www.step-engineering.nl/joomla3/" If you want to be able to access your site via www and non-www, http and https, please make sure to put all of the variants there. Fixing this should resolve both the JFBCSocialShare module and the easy-tags.

I'ts also unclear to my how i can stream linkedin post to the website. It seems this is done via the SCSocialStream Module but when i read the documentation it says i need to create a Social Channel. When I read the documentation of this, it says this is meant for posting from the website to linked in but I want post from linkedin to show up on the website. Can you tell me what I am doing wrong?

The channel needs to be set up either for 1) pulling in posts or 2) pushing posts. Within the the SCSocialStream module, you need to set up the 'Channel Selection' option. Once you've created the LinkedIn channel in the backend, it will be available to select within the module.

-Melissa
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10 years 6 months ago - 10 years 6 months ago #55788 by gustaw
The channels are clear now.

I've set the javasrcipt sdk domains to the following without result (linkedIn botton and easyshare tags still not functioning/showing:
www.step-engineering.nl/
www.step-engineering.nl/joomla3/index.php/
step-engineering.nl/joomla3/index.php/
www.step-engineering.nl/joomla3/
step-engineering.nl/
step-engineering.nl/joomla3/
step-engineering.nl/index.php/
www.step-engineering.nl/index.php/

Correction. On the sub pages the linkedin button is showing in chrome and ie11 but not in Mozilla. The rest still is'int showing in all 3 browsers.

Also on the homepage i only see the facebook like in the upper left corner. When I open a subpage twitter and google also appear. The module is setup to show on every page. do you have an idea why this would happen?
Last edit: 10 years 6 months ago by gustaw.
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10 years 6 months ago #55791 by alzander
I'm seeing the LinkedIn button using Firefox. Can you double-check that you aren't using any social-networking blocking add-ons in Firefox or IE that would prevent those buttons from loading?

As for the home page, the Facebook like button is the only one that is configured in the HTML. There is no attempt to even load the other buttons on that page. I've never seen anything like that since it seems like our module is not even trying to display the buttons (it's not a loading error or Javascript issue with the social networks, which is a bit common).

Can you double check that you don't have 2 instances of the JFBCSocialShare module configured? If not, we may need to take a look at the admin area to try and figure out what's happening there.

Thanks,
Alex
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10 years 6 months ago #55805 by gustaw
Hi Alex,

There is only one JFBCSocialShare module configured and when i turn it off both the homepage and the other pages don't show the like/share buttons. All the add-blockers are turned off and still the linkedin button is not showing. I turned them off since they are not that important for this website.

What is important are the easytags. Those still refuse to work after setting up the java sdk domanins. Do you have any idea as to why those don't show anything. Just empty grey bars.
File Attachment:

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10 years 6 months ago #55813 by alzander
Alright.. after a lot of debugging, we've found the issues.

First, on the sub-pages, when I use the following code:
{JLinkedCompanyProfile companyid=1264679 display_mode=inline related=true}
 {JLinkedShare href=http://www.sourcecoast.com/jfbconnect/ counter=right}
The page displays the following output:
File Attachment:

So that seems to work for me. If you're not seeing the LinkedIn buttons, test in different browsers and on different computers, please.

On the home page, I investigated way too much and then realized I should have run our Autotune tool to double-check things. When I do, the following error is called out:

5. Test: Checking HTML structure
Fail: The HTML on your site looks to have severe parsing errors. There were more than one <head> or <body> tags on the page and they should be removed.

Lo and behold, if I look at the HTML on your home page, there's 2 whole head and body sections on your page. That's really, really broken HTML syntax and needs to be fixed. I'm not sure what's causing it, but it's not JFBConnect. Once you get that fixed up, I'm assuming the LinkedIn and other Easy-Tags will start working on the home page as well. If not, just let us know and we'll gladly investigate further.

Thanks,
Alex
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  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. Linkedin (and other social media except facebook) not functioning
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