Topic-icon Facebook debugger & plugging issues on sharing images

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8 years 6 months ago - 8 years 6 months ago #55481 by panospap
Hi,

Overall the component is working Ok on our web page www.home-biology.gr

On some particular pages we are facing an abnormality. For a example on www.home-biology.gr/ilektromagnitikes-ak...s-ipsilon-sixnotiton the page component shows the likes Ok, but won't show the shared picture as it should base on the faceebook debugger ( see attached photo)

I don't understand where the problem is.

Thanks in advance
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similar to the above is the www.home-biology.gr/metrisis-aktinovolia...s/ypsilon-syxnotiton
Last edit: 8 years 6 months ago by panospap.
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Support Specialist
I just shared the page you mentioned above and see exactly what the debugger shows:
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Can you let us know what you see? Also, if you previously shared the page to your Facebook feed, it's possible that Facebook is using the information from the first time you shared. That's just how Facebook works.

Let us know more details and we'll gladly help investigate.

Thanks,
Alex
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By doing a further investigation I have discovered that the pop up for the share shows a different icon than the debugger, but when you share it in your time line it will show what the debugger has.

for example have a look at www.home-biology.gr/ilektromagnitikes-ak...eytikes-aktinovolies at the debugger.

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The pop up on the website shows something irrelavent (perhaps something from the old page, due to canonical rules?)
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Yet when you share it shows exactly what the debugger has.
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And note that it is only on the share when you have the like button.

Thanks
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8 years 5 months ago #55627 by mel
There is an error on the Facebook Debugger for that link. You will need to resolve this issue first:
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It looks like there are many paths to get to the same article on your site
* www.home-biology.gr/ilektromagnitikes-ak...eytikes-aktinovolies
* www.home-biology.gr/index.php/therapeies...ektromagnitika-pedia

Please check to see if there are multiple menu items or any redirection extensions (such as SH404) that may be causing this.

-Melissa
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