Topic-icon nothing really happens after Facebook Login?

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10 years 7 months ago - 10 years 7 months ago #55335 by sbor77
Hi,
I use Joomla 3.4 with Community Builder 2.0.11 and the SC Login Module (www.tricolordogs.de). I configured the JFB Component but nothing really happens ( If I log in with Community Builder credentials I see the "logout" in the top menu). If I press in the Login Module the Facebook button a message appears "you will now log in with your Facebook credentials" and the site refreshes but nothing happened . My expectation would be if I press the Facebook button that I will logged in as I would use "normal" Community Builder credentials..and my Facebook name would be shown somewhere? What is necessary to configure that JFB Connect is working ?

thanks,
Sebastian
Last edit: 10 years 7 months ago by sbor77.
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10 years 7 months ago #55338 by alzander
I just used the Facebook login feature on your site. After I did so, I was redirected and the following message appeared:

Nachricht
Facebook Profil erfolgreich verbunden.


As you noted though, it doesn't appear that I was logged in. Can you check the following:
* Is there a user in the Joomla User Manager with the name of Alex Sourcecoast? If so, is that user activated and enabled?
* Is there a user in the Community Builder user manager with the same name? If so, is that user activated, published and enabled?
* Do you have the Social Profiles - Community Builder plugin enabled? If not, please enable it and configure it in the JFBConnect -> Profiles area.

Let us know about the above, and we'll gladly help investigate. For CB registrations, you'll need to make sure that any fields that are marked as 'required' in CB have data being imported into them in from the social network, or else CB will not allow that user to be saved. The questions above will help determine where something may be going wrong.

Thanks,
Alex
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10 years 7 months ago #55356 by sbor77
Hi Alex,
thanks for your help.

To your questions:
- a Joomla and Community Builder user has been created and both users are already (automatically) activated and confirmed..see screenshots attached
- Community Builder social plugin is activated and configured too ..see attachment

To you may want have access to the backend to check by your self ? Or is it probably a SC Login Module issue (Community Builder is already registered)?

Sebastian
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10 years 7 months ago #55368 by alzander
There were no images attached. After you upload, please make sure you click the green arrow to put them in the post.

With that said, if you can Private Message admin credentials to your site, that's definitely the easiest way for us to check things. You can PM me by clicking the mail icon under my picture to the left.

Thanks,
Alex
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10 years 7 months ago #55386 by sbor77
Hi,
sent you the credentials. Let me know if you anything else
Sebastian
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10 years 7 months ago #55397 by alzander
I just tried multiple things to understand what was wrong with Facebook, but wasn't able to find the cause. The only things I've determined is that our Javascript is not fully executing properly. There's a couple causes I can guess for this, but I don't know the exact solution since I don't know all the extensions on your site and how they may be interacting.

What I can see is that:
* When the page loads, there are 2 Javascript errors:
Uncaught TypeError: $(...).dropdown is not a function www.tricolordogs.de/:578
Uncaught TypeError: Cannot read property 'msie' of undefined jquery.fancybox-1.3.4.js:29
I'm not sure what's throwing either of those errors.

* jQuery is included 3 times on the page. These are the different inclusions:
<script src="/media/jui/js/jquery-migrate.min.js" type="text/javascript"></script>
<script src="http://code.jquery.com/jquery-latest.min.js" type="text/javascript"></script>
<script src="/components/com_imageshow/assets/js/jquery.min.js" type="text/javascript"></script>
Each of those inclusions is in different parts of the page, which could be causing conflicts to other Javascript features, like JFBConnect.

I can't guarantee those are the issues, but fixing the Javascript errors and reducing the jQuery inclusions will improve page speeds and help narrow down what the actual authentication issue is.

I hope that helps you, but if you need more help, please let us know.

Thanks,
Alex
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