Topic-icon Frustrating lack of documentation! How to change Page Tab title?

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All I want is the docs to explain how to change the facebook page tab title. The search function here is useless. SO now I have to make a post.

Where is the title changed from JFBConnect to something that MEANS something to My company? I am a little frustrated there is no real support ticket system after paying for this extension.
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Plus it seems when I connected my facebook to this forum it created a NEW profile??? The above post is mine.
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Support Specialist
Sorry for your frustration in finding what you're looking for. Our support forums are the support area. We continuously monitor them and will help with any issues that arise.

For the Page Tab name, the easiest way to change that is to:
* Go into Autotune within the JFBConnect Admin area.
* Click into the FB App section where you can edit your Facebook Application Settings
* Click the "Page Tab" tab
* Update the "Page Tab Default Name" to whatever you'd like.

As for connecting with your Facebook account, JFBConnect has many ways to try and automatically connect a 'new' registration with a social network to an existing Joomla account:
* If you register using a social network and there is a Joomla user with the same email address, JFBConnect will link the accounts
* If you are already logged into Joomla and use the Facebook login button to 'connect', JFBConnect will link the accounts. Our connect buttons can be seen by hovering over the My Account menu in the top left

It seems like you may have logged out of your Joomla account and then tried to login with your Facebook account. Since the email addresses differ, there's no way for JFBConnect to know the 2 users are related. We do have an option in JFBConnect to allow for a mini-registration page, where a user could connect to an existing account during registration. However, we don't use that on this site because it's more important to let users register than guaranteeing each user only has one account. Each site is different.

If you'd like us to merge your accounts, please let us know which you'd like to use: TekMiL or zork-p.

Thanks,
Alex
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8 years 7 months ago - 8 years 7 months ago #55096 by TekMiL
Thank you.

ANd yes please merge my accounts into the TekMiL one. :)
Last edit: 8 years 7 months ago by TekMiL.
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Support Specialist
We've disabled your other account and associated the first post you made above with this account. I hope that helps, but should you need anything else, just let us know.

Thanks,
Alex
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