Topic-icon JFBConnect blank page displayed

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8 years 8 months ago #54717 by m1f3v3r4
Hello everyone,

I consistently receive a blank page when Load jQuery/Bootstrap and Load Bootstrap CSS is enabled in JFBConnect. When I disable jQuery/Bootstrap and Load Bootstrap CSS the popup up login modal does not work any more. What can be done to resolve this? Thanks!

Joomla version: 3.4.3
JFBconnect version: 6.4.2
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8 years 8 months ago #54721 by mel
Replied by mel on topic JFBConnect blank page displayed
A blank page generally indicates a PHP fatal error. Please set Error Reporting to Maximum or Development in the Joomla Global Configuration area and let us know what error messages appear. This will help to more quickly diagnose the problem. Additionally, can you provide a URL where this is occurring so that we can see the behavior in action?

-Melissa
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8 years 8 months ago #54725 by m1f3v3r4
I have tried that but do not get any information on what the issue may be. It is not a public server. Is there a way to provide the URL outside of the public forum? Thanks.
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Support Specialist
8 years 8 months ago #54727 by mel
Replied by mel on topic JFBConnect blank page displayed

I have tried that but do not get any information on what the issue may be.

If the error reporting setting is not working, it means your server or another extension is forcing it off. It will be hard to pinpoint where it's going wrong without seeing the errors.

Is there a way to provide the URL outside of the public forum?

You can send me a private message with the URL by using the envelope icon under my avatar.
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