Topic-icon SCWidget: oEmbed doesnt support type

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10 years 9 months ago - 10 years 9 months ago #54560 by gurdip
i'm running JFBConnect Version: 6.2.4 on Joomla 3.4.3

while i can make the SCSocial Widget to work for Facebook and can't do the same with Instagram Embedded Media option.

here's my site url:
demo2.mediagenesis.info
(see the Follow Us On Instagram module lower down the page)

and here's by instagram url:


Enable Debugging Mode is set to Yes, but i don't see any other error except oEmbed doesnt support type.

i noticed someone else had a similar problem but his solution doesn't work for me:
www.sourcecoast.com/forums/jfbconnect/jf...-doesnt-support-type

i've cleared browser caching, and tried different browsers and i still see the error.

would appreciate it if you could assist, thank you.
Last edit: 10 years 9 months ago by gurdip.
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Support Specialist
10 years 9 months ago #54563 by alzander

i'm running JFBConnect Version: 6.2.4 on Joomla 3.4.3

Our first recommendation would be to upgrade JFBConnect. 6.2.4 is more than a year old. There have been many updates since that release that may fix your issues.

If that doesn't help, please post from the account you subscribed to JFBConnect from and we'll gladly help investigate further. Priority support is for active subscribers only.

Thanks,
Alex
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10 years 9 months ago - 10 years 9 months ago #54587 by gurdip
hi, i've upgraded my JFBConnect to Version: 6.4.2.

i'm still experiencing the same error, ie SCWidget shows "oEmbed doesnt support type" when i set Instagram Embedded Media option.

i've run autotune, everything checks out fine. i've also cleared by browser cache and tried using different browsers, the error still persists.
Last edit: 10 years 9 months ago by gurdip.
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Support Specialist
10 years 9 months ago #54589 by mel
The Instagram URL that you are using is incorrect. The oEmbed widget is for sharing a specific Instagram post, not an entire feed or profile. As an example, instead of
try
for a particular post.

-Melissa
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10 years 9 months ago #54596 by gurdip
thank you, it works for a specific post.
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10 years 9 months ago #54599 by alzander
Glad to hear that got you going. If you need anything else, just let us know.

Thanks,
Alex
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