Topic-icon JFB Connect

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10 years 9 months ago #54558 by Inotachi
JFB Connect was created by Inotachi
Hi,

I'm hoping to launch soon and want to repurchase JFB Connect subscription.
Since Version: 6.2.4 has been on localhost whilst developing , what is the preferred trouble free option with the latest version:
a)Simply do as usual and install over the top.
Or:
b) Uninstall the old and reinstall the new vs.

Best regards,
Nev
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Support Specialist
10 years 9 months ago #54559 by alzander
Replied by alzander on topic JFB Connect
Either option should work just fine. We use Joomla's Install Manager, where you can do a 1-click update if your subscription is active. If you choose to uninstall first, all the database configuration options will be left intact, so you shouldn't need to re-configure anything (except for any new features/options you want to take advantage of).

In general, we try to make things as easy and pain-free as possible, but if you run into issues, please let us know.

Thanks,
Alex
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10 years 9 months ago #54577 by Inotachi
Replied by Inotachi on topic JFB Connect
Thanks Alex,

I expect it to be trouble free.
I've always found your products to be seamless and easy to work with.
Needed your confirmation just in case I may have been missing something :)
You may expect my reorder soon.

Best regards,
Nev
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Support Specialist
10 years 9 months ago #54583 by alzander
Replied by alzander on topic JFB Connect
Nev,
Great to hear you'll be back as a subscriber. We'd love your feedback on any suggestions for improvement or ways we can improve the installation/update procedure as you go through the process.

Thanks,
Alex
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