Topic-icon having problems with Yahoo and Windows Live social login buttons

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Twitter and Google seem to be working fine for registration, but I'm getting errors with Yahoo (Page can't be found, Error 0) and Windows Live (Microsoft account is experiencing technical problems). I followed the instructions to create the APIs and there were no problems there.
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Support Specialist
I know you said you verified your settings, but both of those messages are caused by incorrect app settings or incorrect API/Secret keys for your app in JFBConnect.

For Yahoo, make sure your callback domain, permissions and keys are setup properly.

For Windows Live, that message usually indicates you haven't properly set all the possible redirect URLs that could work for your site. I'd recommend checking your app settings again and ensure you've included all the variations of http/https and www/non-www (or other subdomains) that work for your site. Also, make sure each is on it's own line and not comma-separated or something else.

If that still doesn't work, let us know and we'll gladly try to investigate further. At that point though, we'd need to see pictures of your app configurations so we can understand how you've set things up. You can Private Message us images by clicking the mail icon under my name to the left.

Thanks,
Alex
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Okay, Windows Live is fixed (was missing /index.php from each URL), thanks for the heads up on that error message.

Yahoo, not so much. I've deleted and re-created the app twice, updated the extension each time, no luck. For the home page URL, I've tried every variation of http and https with and without /index.php. Callback Domain is simply my domain.com. API permissions are Social Directory-->Read Public.

The error I get on my site is attached, it's almost like a 404 (the Home Page link takes you back to my site's home page).
File Attachment:
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Support Specialist
Glad you got Windows working. We always hate to say "Double check again" since it sounds like we're pushing users off, but it also is usually the solution.

I'm unsure what's going on with Yahoo from your description. Either your server can't communicate with Yahoo, the app is setup incorrectly (make sure you're creating a "Web Application"), or something is wrong in the bowels of JFBConnect. To narrow it down further though, we'll need access to edit files on your site. Can you Private Message FTP credentials that we can use to diagnose things further? You can PM me by clicking the mail icon under my name to the left.

Once we can make minor modifications to the code, we should be able to determine the problem quickly.

Thanks,
Alex
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Thanks Alex, I'll send you a PM
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Support Specialist
Whew! Thanks for resending the credentials and your patience. The issue was that the following error was being thrown during the authentication process:

SSL certificate problem: unable to get local issuer certificate

That usually means that the SSL root certificates on your server are out of date. These are the certificates that validate *other* servers, not the SSL certificate for your site itself.

This is a common issue, but usually a better error message is thrown when you try to authenticate instead of requiring us to do the debug we did. To fix, please set the "Disable SSL Verification" setting in the JFBConnect -> Configuration area. That will bypass the SSL verification process, which decreases security by a slight amount. However, data between your site and the social networks are still encrypted and private.

I hope that helps, but if that setting doesn't get you going, please let me know.

Thanks,
Alex
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