Topic-icon Facebook Application Configuration

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10 years 10 months ago #54363 by norfolkandway
Hi
Please see the screenshot
nimbus.everhelper.me/client/notes/share/...TUe3ZslpxSmaTDAT77P/
You will see the errors
Recomendations are suggesting the actual path not the domain path
With the settings as they then connect works, login facebook, twitter, linkedin etc
If I set them to the recomended then it does not work
The main reason I check this is that the FB page/canvas app does not work - canvas url is not setting as correct domain path either in autotune
nimbus.everhelper.me/client/notes/share/...D16FpSyb0S9qskndMxB/

Any help in resolving this will be much appreciated.
(I did initially set up JFBC when I was waiting for the primary url to propogate isleofwight.community/
I think that this may be why Jfbc is recomending the actual path.
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Support Specialist
10 years 10 months ago #54370 by alzander
If you switched domains, please hit the "Refresh" button in the top right of the recommendations page. That will re-fetch updated information instead of using the cached values.

I hope that's all it is, but if not, let us know the actual domain you are using. I'm assuming it's the isleofwight one. If so, Refreshing should get you going with the proper recommendations.

Thanks,
Alex
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10 years 10 months ago #54372 by norfolkandway
Thank you for prompt reply
refresh hit and now settings are correct
Thank you
Problem solved
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Support Specialist
10 years 10 months ago #54375 by mel
Glad that helped resolve the problem. Let us know if you run into any further issues.

-Melissa
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