Topic-icon Administrator login problems

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10 years 10 months ago #54327 by fraley
Hi,

I installed JFBConnect version 6.4.1 and after that, I cannot login to my Administration panel anymore. I get a completely blank page. When looking a the source of that page, there is absolutely nothing to see.
Please help me asap.

Frank
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10 years 10 months ago #54328 by fraley
Replied by fraley on topic Administrator login problems
Hi,

I found the problem allready. It was caused by a social login plugin that I had installed and used before: SLogin. After deleting all the files of the plugin from disk, I could login to the Adminstrator area again. But still with one error:

Warning

JAuthentication: :authenticate: Failed to load plugin: plgauthenticationslogin

Any idea what I have to do to avoid this?

Thanks.
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Support Specialist
10 years 9 months ago #54333 by mel
Replied by mel on topic Administrator login problems
If you just deleted files, that could be the problem. Go into your plugin manager and see if the SLogin authentication plugin is there. If it is, then disable it. If it is not, go into your database and disable it in the extensions table. That error message indicates that Joomla is still trying to load the SLogin plugin.

-Melissa
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10 years 9 months ago #54342 by fraley
Replied by fraley on topic Administrator login problems
Thanks, Melissa. That solved it. I did both: first disabled the plugin. After that, I could login without a Warning message. After that I deleted 2 Slogin records in the Extensions table of the database. Just to make shure that everything regarding SLogin was gone and that my system was clean.

Thanks again,

Frank
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Support Specialist
10 years 9 months ago #54350 by mel
Replied by mel on topic Administrator login problems
Glad that resolved your issue.

-Melissa
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