Topic-icon Mobile Comments

Active Subscriptions:

None
8 years 10 months ago #54050 by [email protected]
I use your comments on several sites. After recent updates, the mobile comments is displaying incorrectly again. Usually it because there are multiple javascripts. Could you check for me, and maybe tell me how to check if that is the case so I don't bother you again about it. I checked the usual culprits and couldn't find it.

Here is an example from one site:

www.lifespringschristianchurch.org/artic...al-without-gross-sin
The topic has been locked.
Support Specialist
8 years 10 months ago #54058 by alzander
Replied by alzander on topic Mobile Comments
Unfortunately, this is a bug with Facebook itself. They updated the Facebook Comment plugin in June to have a new look. However, it appears that that change had some issues on mobile sites and they reverted to the 'old' version of the plugin in those views. That's described in this recent bug report:
developers.facebook.com/bugs/661910477277691/

The old plugin has a limitation that it will always show at 100px, which is another bug that Facebook has stated they won't fix:
developers.facebook.com/bugs/676913189022461/
developers.facebook.com/bugs/477133282433691/ (This bug report was created by me)

It's frustrating, but there's nothing we can do to fix the issue. If you're interested, feel free to create your own bug report about the issue. More reports can only help.

I hope that explains the issue, even if there's no good solution.

Thanks,
Alex
The topic has been locked.