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Topic-icon J3.4.2 - JFBC 6.4.0 issues

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8 years 9 months ago #54012 by imnlimited
Alex,

1) Could we add this to the head section on index.php?
https://apis.google.com/js/plusone.js

like this:
<script src="//apis.google.com/js/plusone.js" async defer>  
</script>


2) With regards to this... You already suggested it and we have answered before... Joomla update works fine for all other extensions... Only issue is JFBC 'update error button'

alzander wrote: Still unsure what's going on here. Can you go to the Joomla Install -> Update area and see if updates are properly being checked for JFBConnect and other extensions there? We use Joomla's native Joomla installer and update manager to check for new releases, so that would be the first area to check to determine where the cause is. If it works there, it may be a Javascript issue with checking the update status from our control panel.


As I said, preference is to standardize on JFBConnect side wide.

Thanks,


Andrew
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8 years 9 months ago #54013 by imnlimited
Alex,

1) Could we add this to the head section on index.php?
https://apis.google.com/js/plusone.js

like this:
<script src="//apis.google.com/js/plusone.js" async defer>  
</script>


2) With regards to this... You already suggested it and we have answered before... Joomla update works fine for all other extensions... Only issue is JFBC 'update error button'

alzander wrote: Still unsure what's going on here. Can you go to the Joomla Install -> Update area and see if updates are properly being checked for JFBConnect and other extensions there? We use Joomla's native Joomla installer and update manager to check for new releases, so that would be the first area to check to determine where the cause is. If it works there, it may be a Javascript issue with checking the update status from our control panel.


As I said, preference is to standardize on JFBConnect side wide.

Thanks,


Andrew
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Support Specialist
8 years 9 months ago #54017 by alzander
Replied by alzander on topic J3.4.2 - JFBC 6.4.0 issues

1) Could we add this to the head section on index.php?

That would honestly probably work from what I see. However, I don't know why EasyBlog isn't inserting that already.. or, if they are, you may be duplicating it which could either cause an additional slowdown on your site and/or a conflict with the button in general. It can't hurt to try though.

2) With regards to this... You already suggested it and we have answered before... Joomla update works fine for all other extensions... Only issue is JFBC 'update error button'

Sorry for asking the same thing again. Can you send me super admin credentials? I know you've sent them in the past, but we delete PMs periodically. We'll have to investigate what's going on.

Thanks,
Alex
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8 years 9 months ago #54021 by imnlimited
Alex, I am sending details via PM.

thanks.
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8 years 9 months ago #54081 by imnlimited
Alex,

I sent you the SAdmin details. We still have these issues and would really appreciate your help.

Can you get back to me please?

Thanks,


Andrew
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8 years 9 months ago #54083 by alzander
Replied by alzander on topic J3.4.2 - JFBC 6.4.0 issues
Thanks for your patience. We just had time to check. The issue is due to a change in Joomla 3.4.2 where they added an additional security check to the call to check for updates. It's a valid addition, but broke our old call, which is why the error always appears. We implemented the minor change in our code, and it will be in the next release.

If you'd like to implement now, edit the /administrator/components/com_jfbconnect/views/jfbconnect/tmpl/default.php file. Around line 14, you'll see:
$ajaxUrl = JURI::base() . 'index.php?option=com_installer&view=update&task=update.ajax;
Replace that single line with the following:
$token    = JSession::getFormToken() . '=' . 1;
$ajaxUrl = JURI::base() . 'index.php?option=com_installer&view=update&task=update.ajax&' . $token;
I hope that helps,
Alex
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8 years 9 months ago #54084 by imnlimited
Hi Alex....

Mmmm, thought I was going to be happy... it all looked good, but it is not...

It looks fine, as if it is checking and then the button changes to the same 'Update error button'

What else shall we try?

I have cleared cache and all.

Cheers.
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8 years 9 months ago #54085 by alzander
Replied by alzander on topic J3.4.2 - JFBC 6.4.0 issues
We're making the same call as what's made on the main Joomla Control Panel page. Check the sidebar there to see if the "Checking for updates.." link is working or updating. If not, there's some other issue. Make sure error reporting is off and any other optimizations/caching that could interfere with requests aren't enabled.

Let us know how that goes and we'll gladly investigate more if the Control Panel check is working.

Thanks,
Alex
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8 years 9 months ago #54086 by imnlimited
Alex,

Control Panel checked and working perfectly.

All else seems good...

So not sure why JFBC is having issues.


Thanks,


Andrew
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8 years 9 months ago #54087 by alzander
Replied by alzander on topic J3.4.2 - JFBC 6.4.0 issues
I just logged into your site and checked. In the JFBConnect admin area, it goes from "Checking for updates" to "Up to date!" as expected. Can you double, double check that it still isn't working for you? I'm not sure why we'd be seeing something different.

Thanks,
Alex
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  7. J3.4.2 - JFBC 6.4.0 issues
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