SOLVED | Fb App do not connect

alzander wrote: You don't need an SSL certificate installed on your site for most JFBConnect functions. However, your server does need to be able to make outgoing SSL requests to each of the social networks servers. All social networks require that data is retrieved over SSL for the security and privacy of user information. It sounds like your server is not capable of making those outgoing connections.

I'd suggest contacting your hosting provider or technical support to confirm that outgoing SSL connections are possible. You can also go to the System Information -> PHP Information area of Joomla and check the 'curl' section. It should look like below with SSL set to Yes:

If that seems correct, please post the image of your curl section so we can understand what may be configured wrong.

Thanks,
Alex

alzander wrote: Thanks for the credentials. I just tested on your site and I was able to authenticate with Facebook and my account was automatically created. Additionally, using Autotune, I was able to click "Refresh" and grab the latest configuration data. It seems like the data had been already fetched before I went to that page as well.

I don't know what changed, but it seems to be working for me. Can you test again and let me know exactly when you're seeing error messages and what those messages are?

Thanks,
Alex

alzander wrote: That's an excellent indication that there's a server configuration issue. Nothing has changed on your site or within JFBConnect over the last day. There isn't code in our extension that sometimes works and other times doesn't.

If you do a Google search for "SSL read: error:00000000:lib(0):func(0):reason(0), errno 10054 ", you'll see many different reports on various tech support areas and the resolution always comes down to some lower level issue on the server.

The best I've found with suggestions to diagnose is from this post . I'd recommend running the following commands from your server command line to test curl's capabilities.

curl -v https://www.sourcecoast.com
curl -v https://graph.facebook.com/
curl -v curl -v https://api.twitter.com/1.1/

From all of those, you should get an HTML response of the page that was requested. If you see an error, especially like the SSL read error above, it means there's a server level issue.

Please note that curl from the command line is different from curl within PHP. If you get an error, it's likely the same problem as on your site. If you get no error, it could mean that PHP is mis-configured to use curl.

I hope that helps get you started,
Alex