Topic-icon error JFBConnect after have desinstalled Ajax Quiz (from Webkul)

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10 years 11 months ago - 10 years 11 months ago #53661 by extonjaez
Hello,

I have just desinstalled Ajax Quiz and i have this error in the frontend:
File missing: /homepages/xxxxx/administrator/components/com_ajaxquiz/assets/src/facebook.php
Please re-install JFBConnect or disable the JFBCSystem Plugin
I have reinstalled JFBConnect but no change.
I have desable JFBCSystem Plugin but same error.
many Thanks for your help
Best regards
Arnaud
Last edit: 10 years 11 months ago by extonjaez.
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Support Specialist
I have absolutely no clue. There is nothing in JFBConnect that tries to integrate with, or load files from, Ajax Quiz. The error that shows up there is something we would present if there was an issue with JFBConnect. All I can guess, though, is that Ajax Quiz copied a file from our extension and included it in their product without renaming the error message.

My best suggestions are:
* Re-install the latest release of JFBConnect. That will re-install all our files in case one of them was edited by another user or modified by another extension.
* Ensure you've disabled any AjaxQuiz plugins or modules which may be throwing that error with our message
* Contact the AjaxQuiz developers to see if they are aware of any integration they have with JFBConnect or files they may be using from our extensions.

I hope that helps get you started, and please let us know the resolution. We're curious as to what's happening.

Thanks,
Alex
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I put in attached file the facebook.php zipped

directory-with-facebook-php-file.zip
Thanks for your help
Arnaud
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Support Specialist
Ahmad,
Thanks for sending that. It doesn't look like they're using one of our files. Can you please let us know the answers/results of the other questions above?

Alex
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