Topic-icon Uncouple FB and Joomla user

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8 years 11 months ago #53654 by studiocardo
Hi Guys

I do not know what happened, but somehow the FB account is now linked to the wrong user on the Joomla site. Is there a way to uncouple them and reset?

Thank you for your help.

SH
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Support Specialist
8 years 11 months ago #53663 by alzander
There's a few ways to remove the link between a user and their social account. From the front-end, JFBConnect now has a menu item that you can create to let the user see and unlink any connections they have. From the back-end, you can go to the UserMap area, find the user and delete the connection.

Then, re-establish the connection with the correct user.

I hope that helps, but if you need anything else, just let us know.

Thanks,
Alex
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