Topic-icon Unknown Error

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10 years 11 months ago #53621 by judithanthony
Unknown Error was created by judithanthony
Hi
I am getting this response when I perform a Remote Error Check during setup. I have already made my Facebook Page live. Thanks in advance.

"JFBConnect Remote Error Check
Checks performed on: ultralius.com/

Error: Could not fetch page. Server returned:

Error Code: 406 - Unknown Error

If you unsure why you are seeing this error, please contact us and we can help.


If you are having Facebook authentication issues after correcting any warnings and errors above, please ensure your Facebook Application is "Live". You can enable that setting by:

Going to the Facebook Application Area
Go to the the "Status & Review" section
Make sure the top switch for "Do you want to make this app and all its live features available to the general public?" is set to YES."
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Support Specialist
10 years 11 months ago #53636 by mel
Replied by mel on topic Unknown Error
Please see our Common Support Questions for the "What do these Autotune Error Check errors mean?" topic. The second bullet point item describes your issue, as I looked at the full error for your site and it is coming from mod_security. Please review our suggestions there and let us know if you continue to have questions.

-Melissa
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