Topic-icon SCFacebookPlugin not working (6.4.0)

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11 years 4 weeks ago #53192 by espkri
I´m trying to use the new SCFacebookPlugin in 6.4.0, but it´s not working on my site. I have added both code here: www.in2city.com/faq

I have tried to use firebug, but can´t see any script errors.

{SCFacebookPlugin height=200 width=200 href=http://www.facebook.com/SourceCoast show_faces=true hide_cover=false show_posts=true}
{JFBCFan height=200 width=200 href=http://www.facebook.com/SourceCoast show_faces=true stream=false hide_cover=false}

Appreciate if you could look into this issue.
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11 years 3 weeks ago #53193 by mel
First, the example in our code is wrong with that tag name. Please change SCFacebookPlugin to SCFacebookPagePlugin. After changing that tag name, I put those two easy-tags on my test site and they both rendered the page plugin properly.

Second, check to see if you have a Social Tag Admin Key value set in the JFBConnect > Social > Misc tab. If so, you will need to add it to the tag. For instance, if you have key=abcd, then your tags would be:
{SCFacebookPagePlugin height=200 width=200 href=http://www.facebook.com/SourceCoast show_faces=true hide_cover=false show_posts=true key=abcd} 
{JFBCFan height=200 width=200 href=http://www.facebook.com/SourceCoast show_faces=true stream=false hide_cover=false key=abcd}

Try these suggestions and let us know if they help. If you're still having problems, we can take a look at your site.

-Melissa
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11 years 3 weeks ago - 11 years 3 weeks ago #53203 by espkri
Thanks, it´s working.

I was copying the code from the example code that you have listed, and didn´t notice the spelling error

Facebook - Page Plugin
{SCFacebookPagePlugin}
{SCFacebookPlugin height=200 width=200 href=http://www.facebook.com/SourceCoast show_faces=true hide_cover=false show_posts=true}
Last edit: 11 years 3 weeks ago by espkri.
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Support Specialist
11 years 3 weeks ago #53204 by alzander
Thanks for the feedback and pointing out that type. We actually did a silent update to the 6.4.0 release to update that text. It's such a minor, non-functional (just text), issue that it didn't warrant a 6.4.1 version bump. If you really, really care, you can download the 6.4.0 package again and re-install to see the proper example text. Otherwise, it will definitely be in the next release, whenever that's required.

Of course, if you run into anything else, just let us know!

Thanks,
Alex
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