Topic-icon Facebook Image - Not Showing

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6 years 8 months ago - 6 years 8 months ago #52922 by aymabo
Hi
On my website hrexeclub.com

If I am here:
hrexeclub.com/index.php/joomla-pages-2/reading
I can do FB share and the article and the image will appear correctly.

But if I am here:
hrexeclub.com/index.php/joomla-pages-2/research
Or here:
hrexeclub.com/index.php/k2
I can do FB share but the image won't appear, instead the site logo will show on FB.

I compared the three K2 categories, and I compared the menu setting, everything looks identical.

So why does the FB share works fine with Recommended Reading menu but not the others?

Please help.

Thanks

-A
Last edit: 6 years 8 months ago by aymabo.
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6 years 8 months ago #52929 by alzander
Each of those pages is a blog layout view with multiple articles. When you click the Share button, you're sharing the destination article. So, the problem isn't from the blog view itself, it's from the article that you're trying to share.

To investigate further, I went to an article that was sharing the default image:
hrexeclub.com/index.php/joomla-pages-2/r...at-ceos-want-from-hr

Then, I inserted that page into the Facebook Open Graph Debug Tool:
developers.facebook.com/tools/debug/og/object/

The diagnostic information there has the following warning:

og:image was not defined, could not be downloaded or was not big enough. Please define a chosen image using the og:image metatag, and use an image that's at least 200x200px and is accessible from Facebook. Image 'hrexeclub.com/images/logo1_6.jpg' will be used instead.

And that's the problem. The image that is set in the Open Graph image tag is too small. You'll need to upload a larger image. Also, in K2's options, there is a setting for the Open Graph tags to set the size of the image. Make sure that's set for the largest size possible. It defaults to postage stamp size, which can cause these types of problems.

I hope that helps,
Alex
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6 years 8 months ago #52955 by aymabo
Replied by aymabo on topic Facebook Image - Not Showing
Much appreciated I will work on that .. and hopefully it will fix the issue.

In the mean time the Linkedin button does not work, it always says:
We’re sorry. Something unexpected happened and your request could not be completed. Please close this window and try again.
That is happening on this site and on my other site driver2driver.me (since I upgraded JFBC to the latest release), Can you please advise.
Thanks
-Ayman
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Support Specialist
6 years 8 months ago #52961 by mel
Replied by mel on topic Facebook Image - Not Showing
For LinkedIn, could you try the code changed that I give in the following thread to see if that resolves your issue?

www.sourcecoast.com/forums/jfbconnect/jf...grading-to-63#p52584

-Melissa
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6 years 8 months ago #52981 by aymabo
Replied by aymabo on topic Facebook Image - Not Showing
Thanks Melissa,
The code change works perfectly .. many thanks.
-A
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6 years 8 months ago #52982 by aymabo
Replied by aymabo on topic Facebook Image - Not Showing
Alex,

Of course you were right about the image sizes .. I did feel the images were big enough but the issue was with image height rather than width with landscape oriented images.

Many Thanks

-A
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6 years 8 months ago #52987 by mel
Replied by mel on topic Facebook Image - Not Showing
Thanks for the feedback for the LinkedIn button. It's one of the few remaining issues that I need to address for the next bug fix release.

-Melissa
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