Topic-icon Fields not being correctly populated after upgrade - EasySocial

Active Subscriptions:

None
11 years 1 month ago - 11 years 1 month ago #52774 by wdd
Hello,
I upgraded JFBConnect to the latest version and I noticed a glitch, the cover wasn't being correctly imported (when attempting to view the file I would get a 404). I decided to upgrade EasySocial to the latest version (I was just one version short) and now the fields aren't being populated at all. I did run autotune and maintenance over on ES with no luck. Would appreciate any ideas as to what might be causing this.
sandbox-2041.wilddog.co.uk/community
Thanks,
wdd
Last edit: 11 years 1 month ago by wdd.
The topic has been locked.
Support Specialist
* Could you verify that the fields in the JFBConnect > Profiles > EasySocial tab are still mapped and it is still set to import profile data always?
* Can you try setting some of the required fields to optional one by one and see if any of the data starts showing up.
* Can you try changing the Registration Component to JFBConnect and see if the data show's up in JFBConnect's login / register view?

If none of these has any progress, we might need FTP access to debug what data is actually coming back and see where the import is breaking down.

-Melissa
The topic has been locked.