Topic-icon upgraded to 6.3.0 - login with fb just redirects to membership page

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Hi Sourcecoast

Login and registration was working perfect. Upgraded to ver. 6.3.0, and now when trying to register, the page just redirects to membership selection page

Please advise and help

regards
Bison
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Support Specialist
A few questions to clarify:
1. What URL are you on when you start the registration process?
2. When trying to register, do you mean registering a new Joomla user or registering using Facebook credentials? If Joomla user, can you go into SCLogin and verify that the settings for 1) Registration Component and 2) Custom Registration Link are set correctly.
3. What URL should it be going to when trying to register?

I need more specific details to try to see the behavior in action on your site.

-Melissa
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Hi Mel
You can see and try the issue here: mfonline.dk/registrer



But to answer you questions:
1. What URL are you on when you start the registration process?

mfonline.dk/registrer

This is where you select plan. when you click on a plan you go to this:
mfonline.dk/membership/plan/login/1

There is the "register with facebook" button

when you click on the facebook button you get redirected back to the plan page

2. When trying to register, do you mean registering a new Joomla user or registering using Facebook credentials? If Joomla user, can you go into SCLogin and verify that the settings for 1) Registration Component and 2) Custom Registration Link are set correctly.
trying to register a user vith facebook

3. What URL should it be going to when trying to register?

it should go on to the jomsocial signup page, where the fields then would be filled out from facebook

mfonline.dk/netvaerk/register

Best regards
Bison
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Support Specialist
Bison,
You asked a similar question back in January .

At that point, you couldn't have been on 6.3.0. Is this an issue you resolved then, or has this been going on for a few months? If you resolved it then, can you tell us how as that will help us here as well. You never responded to that post, so it's difficult to understand if this is an ongoing issue, some underlying code change you've made somewhere, or something new.

There was also another similar post from December where the issue was that there were additional social login buttons that were confusing and causing an extra redirection.

If there's any information you can provide on how you have PayPlans configured (which is likely detecting a new user and forcing them to the plans page) or how things were resolved in the above posts, that will help us get you going.

Thanks,
Alex
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Hi Alex
Never got the problem solved..

Payplan is configured to use the jomsocial registration
Jomsocial is set to in the fb sign up to use SourceCoast's JFBC

I really could need some help on this issue, because we are launching soon.

Please advise
regards
Bison
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Support Specialist
Here's what I'm doing, which I think is what you describe above:
* Go to mfonline.dk/registrer
* Click the "Gratis" plan
* Redirected to mfonline.dk/membership/plan/login/1
* Click the Facebook Login button
When I do that, the following URL redirect chain happens in the browser:
File Attachment:

* The first 3 URLs in there are how JFBConnect authenticates the user with Facebook
* The 4th URL is the proper redirection that JFBConnect is trying to do to send the user to the JomSocial registration page:
mfonline.dk/component/community/register
* That URL is being automatically redirected to the PayPlans select plans page though. That's not being done by JFBConnect.

That is how the loop is occurring. If I go directly to the 4th URL about (the Register page for JomSocial), I'm seeing the same behavior. Something is forcing the user to be redirected back to PayPlans outside of JFBConnect. My guess is that it's another PayPlans plugin.

Even the page you say we should go to, mfonline.dk/netvaerk/register , doesn't work for me if I go directly to it.

With all that explanation, and understanding what you're expecting vs what's happening more, it's worth pointing out that we have many users using JFBConnect and PayPlans together. However, I don't know if I've seen any of them using the same flow you have setup where the user picks a plan,registers with Facebook and then continues with their profile creation.

All other sites have a Facebook login which creates the account and then redirects the user to the plan selection page.

If you can switch to that flow, my guess is things will work more seamlessly. JFBConnect and PayPlans don't have specific integration for each other, so there's not a method for either to know what the other is doing and I think that's where you're running into issues here.

I hope that helps explain some more, but if you have any other questions, just let me know.

Thanks,
Alex
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