Topic-icon Submitting Action to Facebook to be approved

Support Specialist
11 years 2 months ago #52440 by mel
We'd suggest manually removing them via the X in Facebook, refreshing Autotune again, and then do NOT use the 'Save All Recommendations' button. If you don't have any changes to make in Autotune, then don't use the save buttons. If you do have to make changes, try using the 'Save Custom Settings' and verify that it does not add those values back. This should hopefully at least get it so that Autotune is not changing those values again and you can submit.
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11 years 2 months ago - 11 years 2 months ago #52441 by webdevtim
Yes I did "Save Custom Setting," as "Save All Recommended Settings" replaces all the setting entries with the recommendations on the right side. I under stand that. but when I "Save Custom Settings" after deleting the URLs from the "Page Tab URL" AND "Page Tab Secure URL" text boxes, the values still get reintroduced back into those text boxes.

I was able to get the App back into the review process by Facebook, so I will just wait until they approve it before doing anything in JFBConnect on the site, because if I save the settings for Page Tab in JFBConnect those settings get transmitted to the Page Tab settings in the Facebook developers page as well which would scuttle the approval process because I have no Page Tab define on Facebook.
Last edit: 11 years 2 months ago by webdevtim.
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11 years 2 months ago #52444 by webdevtim
I just thought of some things. For server side Caching I have the JotCache plugin installed. Along with JotCache I have JCHOptimize installed that executes before JotCache. JotCache is last in the list of plugins to execute and JFBConnect is before both JotCache and JCHOptimize. Are there exclusions I should set in JotCache with regard to JFBConnect?

I have our name servers on our DNS registrar pointing to CloudFlare name servers and I have CloudFlare set for pretty aggressive caching, but have *911truthoutreach.org/administrator* excluded on CloudFlare. I thought that since admin is excluded, nothing from JFBConnect would get cached. But I am not sure about JotCache. Seems to me that unless I set an exclusion for JFBConnect, JotCache may cache JFBConnect settings as well as front end stuff.

Any thoughts?
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11 years 2 months ago #52457 by alzander

but when I "Save Custom Settings" after deleting the URLs from the "Page Tab URL" AND "Page Tab Secure URL" text boxes, the values still get reintroduced back into those text boxes.

This sounds like a bug that we'll have to investigate. Your thought process is right though.. submit it when you know those Page Tab settings are disabled. If it all works, you don't need to touch Autotune again in the FB App settings and we'll try to figure out what's wrong with the Page Tab URL saving stuff.

Are there exclusions I should set in JotCache with regard to JFBConnect?

Your ordering of plugins sounds spot on. There generally shouldn't be anything you need to exclude from JotCache to allow JFBConnect to work other than disabling browser caching. That should never be enabled on sites with authentication and is disabled in JotCache by default.

Beyond that, some settings in both JotCache and JCH can fluster our Autotune Error Check tool and prevent all the tests from passing. Those errors can safely be ignored too. Our tool isn't smart enough to unravel a lot of compression and minimization that some optimization extensions can do on a page.

As for things JotCache could cache, they should all be fine. Mainly, JotCache works on the output HTML of a page and having that cached won't affect JFBConnect operation. There are many users with both those extensions installed using JFBConnect without issue.

Of course, as always, if you do run into problems, just let us know :)

Thanks,
Alex
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11 years 2 months ago - 11 years 2 months ago #52458 by webdevtim
Thanks a lot for a great component Alex. there is always something in the multitude of processes that slips through, I mean just look at Microsoft, they only get half of their processes working correctly before the release a product. So I think you are doing better than they are. Hell you are doing incredible, I am getting a feel for just how hard it is to get everything right.

I didn't enable Browser Caching because I had read somewhere else that caused problems. And I can understand that it would get in the way of authentication because the browser version of the page would be static and authentication needs that page to be dynamic. But I didn't think about this, so thanks for the heads up here.

There Error Check tool works without issue, I have learned that ordering of plugins is important. JotCache also released a new version of JotCache because I complained about it not clearing JCHOptimize. Now JotCache clears JCHOptimize when system cache is cleared with the JotCache plugin enabled.

I think I have three great components now. JFBConnect, JCHOptimize and JotCache. The more I use them the more I realize just how powerful they are and how well designed they are.

I probably should exclude com_jotcache from being cached, but I will check with them on that.

Now I just have to learn my way around all the Social Media platforms so that I can get the most out of JFBConnect.
Last edit: 11 years 2 months ago by webdevtim.
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11 years 2 months ago #52475 by alzander
Awesome! I'm glad to hear things are all working well for you now. We have the Page Tab issue in our issue tracker and will try to determine the cause, but we're not marking it as a huge priority task right now (so you know).

All the best,
Alex
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