Topic-icon Facebook canvas is a blank page

Active Subscriptions:

None
11 years 2 months ago #52322 by philip719
I have follow the instructions as best as I could. Auto tune shows no error and everything was ok. However my Facebook canvas and tab page is a blank page.

In addiion, my request for friends invite is direct to my Facebook canvas page.

What can I do?
The topic has been locked.
Support Specialist
11 years 2 months ago #52326 by mel
Replied by mel on topic Facebook canvas is a blank page
We think that the blank canvas page is probably because your SSL certificate is not trusted by Facebook. Going to the https version of your site, I get several warnings. The first screenshot is from Chrome, the second from Firefox.

File Attachment:


File Attachment:


Try to resolve this first, and see if fixes the issue.

-Melissa
The topic has been locked.
Active Subscriptions:

None
11 years 2 months ago #52330 by philip719
Please check my site again. All SSL issues resolved but still blank tab and canvas
The topic has been locked.
Support Specialist
11 years 2 months ago #52345 by mel
Replied by mel on topic Facebook canvas is a blank page
When attempting to view it in Facebook now, we can see the following error in the console.

Refused to display 'curotrak.com/' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'.


You'll have to narrow down what's setting that value in the header - the website, your server, any security extensions (in Joomla or your server), etc.

Googling the error shows that other people have had the issue with Canvas apps for Facebook (regardless of using JFBConnect or not - salesforce.stackexchange.com/questions/1...ponse-header-of-exte
The topic has been locked.
Active Subscriptions:

None
11 years 2 months ago #52359 by philip719
So are you saying I got to live without this feature?
The topic has been locked.
Active Subscriptions:

None
11 years 2 months ago - 11 years 2 months ago #52361 by philip719
Please provide a work around or another solution. As this canvas apps isses is also impacting the facebook request modules. Meaning to say, the only thing that works for me now is just the social widgets which I can easily code them.
Last edit: 11 years 2 months ago by philip719.
The topic has been locked.
Support Specialist
11 years 2 months ago #52363 by alzander
We're not saying you have to live without it. Melissa showed above that there is server configuration option that is specifically dis-allowing your site to be shown in an iFrame. That's not something that JFBConnect can get around.

With that said, I just tested again and the Page Tab is now showing a message about redirecting to the site and then I'm brought to your home page. I'm assuming you changed something.

Finally, for the Facebook Invites, if you remove the Secure Canvas URL and Canvas URLs from your app configuration, then received invitations will bring the user directly to your site instead of using the Canvas app. If you have an SSL certificate, JFBConnect will enable the canvas options, but you can disable that if you want.

I hope that helps explain,
Alex
The topic has been locked.