Topic-icon Moving Comments

Active Subscriptions:

None
9 years 1 month ago #52172 by Riceman
Moving Comments was created by Riceman
Hi,

We re-arranged our site a bit, putting some articles under a new category, and displaying them as blog items (they were previously single articles). Is there a way to move the comments for these articles? They have disappeared. The article ID is the same.
The topic has been locked.
Support Specialist
9 years 1 month ago #52176 by alzander
Replied by alzander on topic Moving Comments
Unfortunately, there isn't. Facebook tracks all articles based on the URL of the page the comment box is displayed on. JFBConnect will try to determine the best 'final' destination URL for an article. That allows for the comment box to be displayed on a blog layout and the box will still be for the destination URL. However, if you changed the category or menu structure, it's likely that the final URL for the article has changed. In that case, there's not anything JFBConnect can do automatically. You could choose to set the comment tag on each article with the 'old' URL, but you'd be required to setup the redirects from the old URL to the new URL and verify things work as expected.

I hope that helps explain, but should you need anything else, just let us know.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
9 years 1 month ago #52177 by Riceman
Replied by Riceman on topic Moving Comments
Thanks...the old url is still working, it is now going to the new blog page though. We were getting a lot of content on that page and divided it into individual articles. So, am I correct in assuming that any old links on facebook will still work..as long as the url is the same? I am guessing this is so.

Also, is it possible for comments and likes to be on the blog page? Even if we are starting from scratch? I realize we can add this to individual articles...and we have done that, just wondering if the blog page can have comments/likes.
The topic has been locked.
Active Subscriptions:

None
9 years 1 month ago - 9 years 1 month ago #52178 by Riceman
Replied by Riceman on topic Moving Comments
Ah - found it {JFBCComments} and {Likes}. That brough back the comments and likes! I am guessing due to the url. Awesome.

One Problem though...the width of the comments is not constraining to the value I have in the component. 490(px).

Is there a bit if CSS that will fix that?

Mahalo
Last edit: 9 years 1 month ago by Riceman.
The topic has been locked.
Active Subscriptions:

None
9 years 1 month ago #52179 by Riceman
Replied by Riceman on topic Moving Comments
Found my answer!! Easy Tags... :)

{JFBCComments width=490}
The topic has been locked.
Support Specialist
9 years 1 month ago #52183 by mel
Replied by mel on topic Moving Comments
Glad you got it figured it out. Keep in mind that the up-to-date parameters for Easy-tags can be found in JFBConnect > Social > Examples in case you want to customize them a little further. The ones on our website are slightly outdated :)

-Melissa
The topic has been locked.