Topic-icon SCSocial Widget and Likbox

Active Subscriptions:

None
11 years 2 months ago #52151 by paddyrolls
Hi

I have enabled the SCSocial Widget and chosen to display the Likebox and set the Facebook page URL. Is it possible to show the faces and likes to guest (that is people who have not logged into facebook).

Thanks for your assistance.

Patrick
The topic has been locked.
Support Specialist
11 years 2 months ago #52155 by alzander
Replied by alzander on topic SCSocial Widget and Likbox
Patrick,
If you have those features enabled, they should show to all users whether they are logged into Facebook or not. If it doesn't show to them, you should check to see if there are any restrictions on your Page (age, geographic, etc).

Basically, if you can't view your Page on facebook.com if you aren't logged in, you won't be able to view it on your site using the widget either.

I hope that helps explain, but if you need anything else, just let us know.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
11 years 2 months ago #52417 by paddyrolls
Hi Alex

It appears the issue was Country Restrictions. One of the page administrators set to show this page to only to the country Australia.

What I don't understand is why this would not display in the socialwidget module on the joomla website because the site is hosted in australia?

Could you advise clarify how the social widget and facebook interact when it comes to country restrictions on the page?

thanks

Patrick
The topic has been locked.
Support Specialist
11 years 2 months ago #52420 by mel
Replied by mel on topic SCSocial Widget and Likbox
Patrick,

The country restrictions for Facebook are based on the user that is looking at the page, not the server that is hosting the page. If the user is not logged into Facebook, then FB can't tell where they are coming from and will restrict the content if you have any restrictions set up.

-Melissa
The topic has been locked.
Active Subscriptions:

None
11 years 2 months ago #52424 by paddyrolls
Hi Alex and Melissa

Thanks for your responses.

Patrick
The topic has been locked.
Support Specialist
11 years 2 months ago #52428 by alzander
Replied by alzander on topic SCSocial Widget and Likbox
Patrick,
I'm glad to hear we could help explain. If you need anything else, just let us know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It's certainly not required, but very appreciate:
extensions.joomla.org/extensions/extensi...l-display/jfbconnect

Thanks,
Alex
The topic has been locked.