Topic-icon Facebook like box not shown for guests

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9 years 2 months ago #51860 by kailip
Hello,

I've set up a facebook like box using the SCSocialWidget Module and declared the access to public. But this doesn't work.
Only logged in users can see the box.
Please advise.

Cheers
Kai
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9 years 2 months ago #51863 by alzander
The access and display is controlled completely by Joomla itself. Our code doesn't control what type of users can see the module.

I'm not sure why it would only display to logged in users, but I'd test all the various configurations of different access levels and make sure it's not just when you're logged in via Facebook alfeady. For instance, the page module may only be displaying to users that are members of the Page due to restrictions/privacy settings for the page.

Another test would be to enable the title of the module to see if that displays. If so, it means the module is trying to show to guests, but for some reason isnt.

Any of the above information will help us narrow things down and help get you going.

Thanks,
Alex
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9 years 2 months ago #51867 by kailip
Hi Alex,

thanks for your quick reply.

Now it works bjut I've changed nothing. I Think it was a caching problem.
Sorry for the inconvenience.

Cheers
Kai
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Support Specialist
9 years 2 months ago #51873 by mel
We're glad you got it working. Let us know if you run into any more problems.

-Melissa
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