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Topic-icon Some data not imported after setting up new FB app and moving server

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11 years 3 months ago #51492 by wdd
Hello again,
I moved the dev site to its destination server and setup a new FB app (the other one was linked to my personal account so I had to create a new one linked to the client's account) and I think I recreated all the app settings exactly like in the previous version and I used Autotune in JFBC to update all the app data. However, now the data that's supposed to populate the EasySocial registration form isn't complete, that is it gets my name, gender, profile picture and cover but it doesn't get my birthday, website nor college name and graduation year (I realize these might be subject to my privacy settings on FB but I am comparing the behaviour on the old site and the new one while logging in with the same FB account and the old one gets that data and the new one doesn't). Do you know what might be causing this? All these fields are setup to be related to those on FB in the JFBC settings. I admit I'm a total newbie in terms of setting up apps so I might have missed a setting?
Thanks,
wdd
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11 years 3 months ago #51497 by alzander

but it doesn't get my birthday, website nor college name and graduation year

Those are all extended permissions that would need to be requested of the user. You need to go through the Review Process in the Facebook Application to request the proper permissions. Facebook then has to allow your application to request those permissions from everyday normal users.

When you're the admin of the app, you can request whatever permissions you want from yourself without approval, which is why you likely didn't have to go through this process before.

I hope that helps explain, but if you need anything else, just let me know.

Thanks,
Alex
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11 years 3 months ago #51514 by wdd
That makes sense Alex, thanks for that.
Best,
wdd
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