Topic-icon Opengraph and Facebook sharing erros

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11 years 3 months ago #51310 by winetrade
Hi,
i add the component to my website and configure the Opengraph meta, but when i try to share the page on Facebook i get only an empty box with the name of the website intead the article contents.
I check the debug on Facebook and i get this:
Object at URL 'www.asaspa.it/web/comunicazione/notizie/...sul-risparmio-idrico' of type 'website' is invalid because a required property 'og:title' of type 'string' was not provided.
Warning
Curl Error : WRITE_ERROR Error while processing content unencoding: invalid block type
Warning
Errors That Must Be Fixed
Curl Error : WRITE_ERROR Error while processing content unencoding: invalid block type

IN MY PAGE I HAVE THIS META PROPERTIES
<meta property="og:url" content="www.asaspa.it/web/comunicazione/notizie/...l-risparmio-idrico"/>
<meta name="twitter:title" content="Campagna estiva sul risparmio idrico - A.S.A. S.p.a. Livorno e Provincia - Servizi Ambientali - A.S.A. S.p.a. Livorno e Provincia - Servizi Ambientali"/>
<meta property="og:title" content="Campagna estiva sul risparmio idrico - A.S.A. S.p.a. Livorno e Provincia - Servizi Ambientali - A.S.A. S.p.a. Livorno e Provincia - Servizi Ambientali"/>
<meta name="twitter:description" content="ASA SpA, in qualità di Gestore Unico del Servizio Idrico Integrato per l'Autorità Idrica Toscana - Conferenza Territoriale N°5 'Toscana Costa' (ex AATO 5) e distributore di gas metano in vari Comuni della Provincia di Livorno, vuol farsi promotore di un cambiamento culturale nell'ambito territoriale in cui opera, mirato a diffondere e sviluppare l''Etica e la Responsabilità Sociale', intese nel loro più ampio significato, come strumento strategico di sviluppo e di conseguimento della 'Mission Aziendale'."/>
<meta property="og:description" content="ASA SpA, in qualità di Gestore Unico del Servizio Idrico Integrato per l'Autorità Idrica Toscana - Conferenza Territoriale N°5 'Toscana Costa' (ex AATO 5) e distributore di gas metano in vari Comuni della Provincia di Livorno, vuol farsi promotore di un cambiamento culturale nell'ambito territoriale in cui opera, mirato a diffondere e sviluppare l''Etica e la Responsabilità Sociale', intese nel loro più ampio significato, come strumento strategico di sviluppo e di conseguimento della 'Mission Aziendale'."/>
<meta name="twitter:card" content="summary"/>
<meta property="og:type" content="article"/>
<meta property="fb:app_id" content="674981742612374"/>
<meta property="og:locale" content="it_it"/>
<meta property="og:site_name" content="A.S.A. S.p.a. Livorno e Provincia - Servizi Ambientali"/>
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11 years 3 months ago #51311 by winetrade
An update, following another post i check the url non coveloping.com/tools/open-graph-tag-tester
and i can see that all is correct, i can see title, image and description, but when i share i had only the name of website and non other infos
thanks
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Support Specialist
11 years 3 months ago #51313 by mel
Two issues:

1. Facebook is having a hard time reaching your page. The CURL errors in your first post indicate this. This is usually caused by GZip compression being enabled in Joomla Global Configuration. Please see our common support questions at www.sourcecoast.com/jfbconnect/docs/common-support-questions/ for "My Share Preview is Incorrect" for tips on how to resolve this. Until you resolve it and re-scrape your pages, you will continue to have the problem.

2. The URL you are testing does have an image, but I just wanted to point out that your homepage www.asaspa.it/web/ does not have an og:image tag on the page. Via JFBConnect, you can add one by adding an {SCOpenGraph image=FULL_PATH_TO_IMAGE} easy-tag to your content or setting a fallback image in JFBConnect > Open Graph > Configuration > Default setting.

Let us know if you need any further help.

-Melissa
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