Auto Tune code 406 error

chapin
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11 years 4 months ago - 11 years 4 months ago #51098 by chapin

Auto Tune code 406 error was created by chapin

JFBConnect Remote Error Check
Checks performed on: https://secure***.hostgator.com/~****/*********.com/joomla/

Error: Could not fetch page. Server returned:

Error Code: 406 - Unknown Error

If you unsure why you are seeing this error, please contact us and we can help.

Initially I set up my fb app and JFBconnect with my site URL,
I found the fb app didn't work on FB's side & JFBC autotune had a 406 error.

Guessing that the problem would by my shared Hostgator SSL,
I changed my FB app Secure Page Tab URL via FB developer pages to the above URL, this now allows me to open the site within the facebook page, but I was still getting the 406 error on attempting autotune.
In step 3 (facebook app) I tried the URL above which includes hostgators name to avoid a SSL error, but then had to revert to the recommended direct URL as it stopped the facebook app from working, before doing so I got the error as quoted above.
I tried just now setting JFBConnect>Configuration>fb tab debugging SSL check to disabled, but still I get the same error
i.e.

Checks performed on: http://www.*****.com/joomla/

Error: Could not fetch page. Server returned:

Error Code: 406 - Unknown Error

Maybe the problem has nothing to do with SSL ?

Last edit: 11 years 4 months ago by chapin.

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mel
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11 years 4 months ago #51102 by mel

Replied by mel on topic Auto Tune code 406 error

The full error coming back from Autotune is

Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

It seems like mod_security (an Apache firewall addon) is blocking our automated tool from scanning your page. Mod_security, in general, tries to prevent 'bad' requests (malicious, automated, and various other kinds). It may be detecting our tool is automated (not a real browser) and denying it. You'll need to investigate your mod_security logs, or disable it, to let the Autotune tool perform its checks. I tested your page with another automated checker which also when trying to get your page as well:
www.internetmarketingninjas.com/header-checker/

I just manually checked your page and there were no errors that the Error Checker would have found. You should be good, but if you're running into any functional issues, just let us know.

-Melissa

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Auto Tune code 406 error