Topic-icon Image not displaying on article Facebook Share

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Any idea why the image for an article (first image in article) is showing when I do a preview in socialdebug but not in the actual Facebook share?
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11 years 4 months ago #51085 by mel
Could you provide a specific URL that you're seeing this problem for? I ran the Facebook Open Graph Debugger on the site you've recently run Autotune for, and it indicated that Facebook is having a hard time reaching your page. The following error occurred for me when I re-scraped the information for that homepage.

File Attachment:


If this is the page you're seeing the behavior for, then follow the suggestions in our Common Support Questions for "My Share Preview is Incorrect":
www.sourcecoast.com/jfbconnect/docs/common-support-questions/

If this is not the URL/site you're experiencing the problem for, please let me know.

-Melissa
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11 years 4 months ago #51166 by alzander
It seems like Facebook is unable to scrape your pages. Can you check if you have the "Enable GZip" setting enabled in the Joomla -> Global Configuration area? If so, disable it, and try to run your page through the Facebook Debug Tool again to see if it can be read properly.

Hopefully that helps get you going, but if not, let us know.

Thanks,
Alex
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