1. Which Social Profile are you using?
a.Facebook
b.Twitter
2. Please verify that you have the 'Always import' option enabled in the JFBConnect > Profiles area.
Always Import Profile Data is "Enabled".
3. If you are logged in with your user and then use one of the social login buttons to connect to the social network, you will need to log out and then log back in with that social network. Profile data is not fetched on the connect action.
We don't have that kind of options. Either we can login by user account or Social network account.
4. Could you provide a URL so that I can attempt to log in on your site to see the behavior firsthand?
wrc.openkey.aa82.com/index.php/login
5. Can you also take a screenshot of the JFBConnect>Profiles area and attach to this thread?