Topic-icon Share Popup displays og logo

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11 years 4 months ago #50843 by timmil
Hi Guys,

I've uploaded an 800x800 image and placed it where socialdebug.com pulled the original one:
lisafreeney.com/anacron/templates/rt_ana...ges/logo/logo-og.png. I get a 100% on facebook.

However, I get a difference in the popups. Share displays this logo-og.png, but when posted, the appropriate image displays in the FB timeline.
Like displays the correct image in the popup and correct image in the timeline.

Do I need to add code to my index.php page or something?

Thanks in advance!
.
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11 years 4 months ago #50856 by alzander
No, you don't. The Share button has always been a bit tricky and doesn't always use the most up-to-date image. There's nothing we can really do about that though.

Facebook recommends using the Open Graph tags, which is what JFBConnect sets for you. The Like button and the Timeline properly use those tags. Unfortunately, their Share button uses Javascript to actively scrape the page and it actually ignores the Open Graph tags when it does so and simply chooses an image that the immediate scan finds appropriate. There's no way to have the share button use the Open Graph tag in the preview area but, when shared, it will use the right image.

I hope that helps explain even if it doesn't give you a real answer as to how to fix what's going on.

Thanks,
Alex
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11 years 4 months ago #50901 by timmil
Replied by timmil on topic Share Popup displays og logo
Thanks Alex. That is a drag. Client is a tad frustrated that her users are not going to publish based on what they see in the popup...
But I'm ok, if that's all we can do.

Thanks again,
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11 years 4 months ago #50903 by timmil
Replied by timmil on topic Share Popup displays og logo
Actually,

How about omitting the share button and changing the text in the like button?


If you think this would be ok, can I just create an override?

Thanks again!
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11 years 4 months ago #50909 by mel
Replied by mel on topic Share Popup displays og logo
The text is completely controlled by Facebook. The only option to change the text is from Like to Recommend. Other than that, JFBConnect cannot change this.

-Melissa
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11 years 4 months ago #50911 by timmil
Replied by timmil on topic Share Popup displays og logo
Doh!

That is a drag then. Thanks for your help anyhow.
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