Topic-icon twitter cards are not loading images in articles

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11 years 4 months ago #50795 by evil
Hello,
I'm wondering why while linking upon twitter the image spotted in the opengraph is not loading inside the twitter card.

thank you
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11 years 4 months ago #50819 by mel
Could you provide a URL for a page you're tweeting that is having this problem? I'd like to look to make sure that the twitter meta tags are on the page and look correct, and also put your page through the Twitter Card Validator to see its results.

-Melissa
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11 years 4 months ago - 11 years 4 months ago #51155 by evil
Hi Melissa,
This is an example:
eventinapoli.com/eventi/tristano-e-isott...de-mito-al-san-carlo

The twitter card validator shows the card properly but when we tweet a link, the image is not loaded.
Last edit: 11 years 4 months ago by evil.
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Support Specialist
11 years 4 months ago #51158 by mel
Well looking at the source on your page and using the validator, it looks like the twitter:image is being set correctly. Could you try the suggestion found here to refresh the image: dev.twitter.com/cards/troubleshooting#refreshing_images
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11 years 3 months ago #51238 by evil
yes the validator shows the image correctly but if you try to tweet them they are not going to be loaded.
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11 years 3 months ago #51243 by mel
I just tweeted the above link that you mentioned and the summary showed up properly when I hit the 'View Summary' link on the tweet.

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11 years 3 months ago #51259 by evil
oh thank you, then it should be my fault because i can't find the View Summary button on my profile :)
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Support Specialist
11 years 3 months ago #51261 by mel
I'm not sure why you wouldn't be seeing the link, but I can see the card details from either the "View Summary" links or "Detail" links from multiple accounts. So I wouldn't worry about it. I think it's working correctly for your site.
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