Topic-icon Publishing workflow caveat with facebook

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9 years 4 months ago - 9 years 4 months ago #50243 by eskimoroll
Hello,

This is not a bug but rather an irritant.

Before we publish an article with a FB comment box, as administrators, we are able to see the article "unpublished" on the front end...to look it over and make sure all is ok etc...

The problem is that the comment box (when viewing an unpublished article) generates an error because FB cannot validate the URL:

"Warning: example.com/article1 cannot be crawled by Facebook's servers."

This makes sense, obviously FB is not an admin of our website...this in itself is not a problem. The problem is that the error gets cached by FB and when the article DOES get published, the comment box still generates the error.

It is easy to fix: Simply go to the FB debugger page (developers.facebook.com/tools/debug) and refresh the call to the url in question to reset the cache.

In other words, the workflow requires a human intervention before we can successfully publish an article and link it to a FB comment box.

This completely ruins the auto-publish feature of Joomla...not to mention the auto-boost feature of FB.

Suggestion: Allow the end users to turn off the FB comment box when viewing an article on the front end that is not yet published.

I hope I explained this well.

Thanks
Last edit: 9 years 4 months ago by eskimoroll.
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9 years 4 months ago #50250 by alzander
Your explanation is excellent, and it's an interesting idea. We can look into how to do what you suggest the best, but there are multiple things we'd have to make sure we don't break in the process.

One thing to note is that if you're using the Social Toolbar feature of JFBConnect and click the "Preview" button, that will load the Social Debug tool. That tool will also update the Facebook Open Graph cache and it's just one-click away. That's our best suggestion to streamline the process if you use the unpublished view features of Joomla.

Finally, I'm not sure what you mean by auto-boosting, so I'm unsure how the above has an effect on that.

Thanks,
Alex
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9 years 4 months ago - 9 years 4 months ago #50258 by eskimoroll

alzander wrote: Finally, I'm not sure what you mean by auto-boosting, so I'm unsure how the above has an effect on that.


I apologize, I meant the auto-schedule posting feature by FB.

EDIT: We like to auto-publish during the night, then using the FB auto-posting feature - we promote (and sometimes boost) it shortly afterwards.

And thanks for considering..
Last edit: 9 years 4 months ago by eskimoroll.
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9 years 4 months ago #50263 by alzander
Thanks for clarifying what you meant. As I mentioned, it's something we'll consider, but I don't have any timeline on when it would be implemented. We are looking at an automatic publishing system for a release later this year so that when content is published it will automatically be pushed to whatever social networks you've chosen.

I hope that helps,
Alex
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Support Specialist
9 years 4 months ago #50264 by alzander
Thanks for clarifying what you meant. As I mentioned, it's something we'll consider, but I don't have any timeline on when it would be implemented. We are looking at an automatic publishing system for a release later this year so that when content is published it will automatically be pushed to whatever social networks you've chosen.

I hope that helps,
Alex
The topic has been locked.